Customer Service Jobs in Methuen, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Lynnfield, MA (15 miles from Methuen, MA)
- 4 hours ago
- Lynnfield, MA (15 miles from Methuen, MA)
- 4 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Lynn, MA (22 miles from Methuen, MA)
- 5 hours ago
- Lynn, MA (22 miles from Methuen, MA)
- 5 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Stoneham, MA (18 miles from Methuen, MA)
- 8 hours ago
- Stoneham, MA (18 miles from Methuen, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Londonderry, NH (14 miles from Methuen, MA)
- 8 hours ago
- Londonderry, NH (14 miles from Methuen, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Associate - Temporary
- Lowell, MA (7 miles from Methuen, MA)
- 8 hours ago
- Lowell, MA (7 miles from Methuen, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lowell, MA (7 miles from Methuen, MA)
- 19 hours ago
- Lowell, MA (7 miles from Methuen, MA)
- 19 hours ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Veterinary Customer Service Representative
- Lawrence, MA (2 miles from Methuen, MA)
- 2 days ago
- Lawrence, MA (2 miles from Methuen, MA)
- 2 days ago
Answer phones and provide excellent customer service. Fill medications with care and empathy. Show understanding and empathy during end-of-life decisions....
Aviation Front Desk Customer Service Representative Part Time Job Concord, MA
- Concord, MA (20 miles from Methuen, MA)
- 3 days ago
- Concord, MA (20 miles from Methuen, MA)
- 3 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
- Peabody, MA (17 miles from Methuen, MA)
- 4 days ago
- Peabody, MA (17 miles from Methuen, MA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Aviation Front Desk Customer Service Representative Part Time Job
- Concord, MA (20 miles from Methuen, MA)
- 4 days ago
- Concord, MA (20 miles from Methuen, MA)
- 4 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
- Billerica, MA (13 miles from Methuen, MA)
- 4 days ago
- Billerica, MA (13 miles from Methuen, MA)
- 4 days ago
service, call centers, or administrative support roles Familiarity with CRM is a plus High school diploma or equivalent Responsibilities: Make outbound calls to customers from a provided list to follow...
- Andover, MA (5 miles from Methuen, MA)
- 5 days ago
- Andover, MA (5 miles from Methuen, MA)
- 5 days ago
The role of this position will be to provide exceptional customer service and to support the Marketing team as needed....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Lowell, MA (7 miles from Methuen, MA)
- 6 days ago
- Lowell, MA (7 miles from Methuen, MA)
- 6 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative - Burlington
- Acton, MA (19 miles from Methuen, MA)
- 6 days ago
- Acton, MA (19 miles from Methuen, MA)
- 6 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Demographic Data for Methuen, MA
Moving to Methuen, MA? Find some basic demographic data about Methuen, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Methuen, MA
Highest Education Level
Customer Services in Methuen, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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