Customer Service Jobs in Methuen, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Manchester, NH (22 miles from Methuen, MA)
- 4 days ago
- Manchester, NH (22 miles from Methuen, MA)
- 4 days ago
service....
Customer Service Representative - FT
- Manchester, NH (22 miles from Methuen, MA)
- 10 days ago
- Manchester, NH (22 miles from Methuen, MA)
- 10 days ago
service....
Client Service Representative - Financial Services (Onsite)
- Wakefield, MA (17 miles from Methuen, MA)
- 11 hours ago
- Wakefield, MA (17 miles from Methuen, MA)
- 11 hours ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Customer Service Representative
- Manchester, NH (22 miles from Methuen, MA)
- 11 hours ago
- Manchester, NH (22 miles from Methuen, MA)
- 11 hours ago
Aristocrat Interactive seeks a full-time Customer Service Representative (Tier 1) to support our players in the iGaming and iLottery space....
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- Nashua, NH (14 miles from Methuen, MA)
- 11 hours ago
- Nashua, NH (14 miles from Methuen, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative
- Reading, MA (14 miles from Methuen, MA)
- 13 hours ago
- Reading, MA (14 miles from Methuen, MA)
- 13 hours ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Seabrook, NH (19 miles from Methuen, MA)
- 16 hours ago
- Seabrook, NH (19 miles from Methuen, MA)
- 16 hours ago
** Our Customer Service Reps can start between **$19.00 - $22.00/ hour** depending on experience and geographical location within the northeast region **!...
Customer Service Associate - Temporary
- Nashua, NH (14 miles from Methuen, MA)
- 17 hours ago
- Nashua, NH (14 miles from Methuen, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Manchester, NH (22 miles from Methuen, MA)
- 17 hours ago
- Manchester, NH (22 miles from Methuen, MA)
- 17 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative - Cardmember Services
- Nashua, NH (14 miles from Methuen, MA)
- 17 hours ago
- Nashua, NH (14 miles from Methuen, MA)
- 17 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
- Nashua, NH (14 miles from Methuen, MA)
- 18 hours ago
- Nashua, NH (14 miles from Methuen, MA)
- 18 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative Fueler Washer 5k Sign on Bonus
- Londonderry, NH (14 miles from Methuen, MA)
- 18 hours ago
- Londonderry, NH (14 miles from Methuen, MA)
- 18 hours ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Nashua, NH (14 miles from Methuen, MA)
- 18 hours ago
- Nashua, NH (14 miles from Methuen, MA)
- 18 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Nashua, NH (14 miles from Methuen, MA)
- 18 hours ago
- Nashua, NH (14 miles from Methuen, MA)
- 18 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Agent - MHT (Part-Time)
- Manchester, NH (22 miles from Methuen, MA)
- 22 hours ago
- Manchester, NH (22 miles from Methuen, MA)
- 22 hours ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Demographic Data for Methuen, MA
Moving to Methuen, MA? Find some basic demographic data about Methuen, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Methuen, MA
Highest Education Level
Customer Services in Methuen, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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