Customer Service Jobs in Merrimac, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (20 miles from Merrimac, MA)
- 8 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (20 miles from Merrimac, MA)
- 8 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Salem, NH (11 miles from Merrimac, MA)
- 12 days ago
- Salem, NH (11 miles from Merrimac, MA)
- 12 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
- Hampton, NH (10 miles from Merrimac, MA)
- moments ago
- Hampton, NH (10 miles from Merrimac, MA)
- moments ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Savers / Value Village Careers - Customer Service Associate
- Wilmington, MA (20 miles from Merrimac, MA)
- 3 hours ago
- Wilmington, MA (20 miles from Merrimac, MA)
- 3 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Salem, MA (22 miles from Merrimac, MA)
- 22 hours ago
- Salem, MA (22 miles from Merrimac, MA)
- 22 hours ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Customer Success Representative I
- Londonderry, NH (19 miles from Merrimac, MA)
- 1 day ago
- Londonderry, NH (19 miles from Merrimac, MA)
- 1 day ago
service skills, able to deliver desired customer service experience Motivated and target driven to meet, and strive to exceed the sales/service targets and expectations Detail orientated with strong...
Retail Customer Service Associate Full Time
- Hudson, NH (20 miles from Merrimac, MA)
- 1 day ago
- Hudson, NH (20 miles from Merrimac, MA)
- 1 day ago
service to members....
Customer Service Representative - Hybrid
- North Andover, MA (11 miles from Merrimac, MA)
- 1 day ago
- North Andover, MA (11 miles from Merrimac, MA)
- 1 day ago
Vaco Boston has partnered with our client to help fill a customer Service Representative role....
Pharmacy Customer Service Associate
- Haverhill, MA (3 miles from Merrimac, MA)
- 1 day ago
- Haverhill, MA (3 miles from Merrimac, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Haverhill, MA (3 miles from Merrimac, MA)
- 1 day ago
- Haverhill, MA (3 miles from Merrimac, MA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Wilmington, MA (20 miles from Merrimac, MA)
- 1 day ago
- Wilmington, MA (20 miles from Merrimac, MA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Londonderry, NH (19 miles from Merrimac, MA)
- 3 days ago
- Londonderry, NH (19 miles from Merrimac, MA)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Dracut, MA (18 miles from Merrimac, MA)
- 3 days ago
- Dracut, MA (18 miles from Merrimac, MA)
- 3 days ago
Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...
- Billerica, MA (23 miles from Merrimac, MA)
- 3 days ago
- Billerica, MA (23 miles from Merrimac, MA)
- 3 days ago
service, call centers, or administrative support roles Familiarity with CRM is a plus High school diploma or equivalent Responsibilities: Make outbound calls to customers from a provided list to follow...
Customer Service Representative
- Wakefield, MA (23 miles from Merrimac, MA)
- 6 days ago
- Wakefield, MA (23 miles from Merrimac, MA)
- 6 days ago
Vaco Boston has partnered with our client to help fill a Customer Service Representative role....
Demographic Data for Merrimac, MA
Moving to Merrimac, MA? Find some basic demographic data about Merrimac, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Merrimac, MA
Highest Education Level
Customer Services in Merrimac, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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