Customer Service Jobs in Medway, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Medway, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Medway, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Customer Service Associate Part Time
- Seekonk, MA (22 miles from Medway, MA)
- 3 days ago
- Seekonk, MA (22 miles from Medway, MA)
- 3 days ago
service to members....
- Abington, MA (24 miles from Medway, MA)
- 3 hours ago
- Abington, MA (24 miles from Medway, MA)
- 3 hours ago
The role of Dispensary Associate is more customer service and success than sales....
Customer Service Representative
- Boston, MA (23 miles from Medway, MA)
- 5 hours ago
- Boston, MA (23 miles from Medway, MA)
- 5 hours ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Customer Service Representative
- West Bridgewater, MA (22 miles from Medway, MA)
- 1 day ago
- West Bridgewater, MA (22 miles from Medway, MA)
- 1 day ago
Under the direction of the Manager of Customer Service and Cash Applications, provides outstanding customer service to patients of Signature Healthcare Brockton Hospital....
Savers / Value Village Careers - Customer Service Associate
- Providence, RI (22 miles from Medway, MA)
- 1 day ago
- Providence, RI (22 miles from Medway, MA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. The opportunity to celebrate uniqueness....
Telstra Retail: Customer Service & Sales Consultant
- Grafton, MA (13 miles from Medway, MA)
- 1 day ago
- Grafton, MA (13 miles from Medway, MA)
- 1 day ago
Telstra's customers through outstanding customer service....
Customer Service Representative - FT
- Boston, MA (23 miles from Medway, MA)
- 1 day ago
- Boston, MA (23 miles from Medway, MA)
- 1 day ago
service....
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Providence, RI (22 miles from Medway, MA)
- 1 day ago
- Providence, RI (22 miles from Medway, MA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Bellingham, MA (5 miles from Medway, MA)
- 1 day ago
- Bellingham, MA (5 miles from Medway, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rumford, RI (21 miles from Medway, MA)
- 1 day ago
- Rumford, RI (21 miles from Medway, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Boston, MA (23 miles from Medway, MA)
- 2 days ago
- Boston, MA (23 miles from Medway, MA)
- 2 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Customer Care Representative (Automotive) 10am-6:30pm EST
- Providence, RI (22 miles from Medway, MA)
- 2 days ago
- Providence, RI (22 miles from Medway, MA)
- 2 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Associate - Temporary
- Pawtucket, RI (19 miles from Medway, MA)
- 2 days ago
- Pawtucket, RI (19 miles from Medway, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
CSR - Customer Service Representative - Rumford, RI
- Rumford, RI (21 miles from Medway, MA)
- 3 days ago
- Rumford, RI (21 miles from Medway, MA)
- 3 days ago
service experience in a fast paced, high call volume department Other duties related to customer service as assigned by the Customer Service Manager Work Traits: Customer focused Excels in a rapidly...
Demographic Data for Medway, MA
Moving to Medway, MA? Find some basic demographic data about Medway, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Medway, MA
Highest Education Level
Customer Services in Medway, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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