Customer Service Jobs in Mattapoisett, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
AY25-26 Customer Relations Specialist (Work Study)
- Bridgewater, MA (22 miles from Mattapoisett, MA)
- 3 days ago
- Bridgewater, MA (22 miles from Mattapoisett, MA)
- 3 days ago
University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....
- Fairhaven, MA (3 miles from Mattapoisett, MA)
- 4 days ago
- Fairhaven, MA (3 miles from Mattapoisett, MA)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Showroom Customer Service Representative
- Mashpee, MA (16 miles from Mattapoisett, MA)
- 7 days ago
- Mashpee, MA (16 miles from Mattapoisett, MA)
- 7 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
AY25-26 Customer Relations Specialist (Non-Work Study)
- Bridgewater, MA (22 miles from Mattapoisett, MA)
- 8 days ago
- Bridgewater, MA (22 miles from Mattapoisett, MA)
- 8 days ago
University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....
Retail Customer Service Supervisor
- Bourne, MA (12 miles from Mattapoisett, MA)
- 9 days ago
- Bourne, MA (12 miles from Mattapoisett, MA)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- South Dartmouth, MA (11 miles from Mattapoisett, MA)
- 12 days ago
- South Dartmouth, MA (11 miles from Mattapoisett, MA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bedford, MA (7 miles from Mattapoisett, MA)
- 12 days ago
- New Bedford, MA (7 miles from Mattapoisett, MA)
- 12 days ago
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
Customer Service Representative/Technical Support
- New Bedford, MA (7 miles from Mattapoisett, MA)
- 15 days ago
- New Bedford, MA (7 miles from Mattapoisett, MA)
- 15 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
- Fall River, MA (16 miles from Mattapoisett, MA)
- 16 days ago
- Fall River, MA (16 miles from Mattapoisett, MA)
- 16 days ago
Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...
Customer Service Representative - Leach AH
- Mashpee, MA (16 miles from Mattapoisett, MA)
- 28 days ago
- Mashpee, MA (16 miles from Mattapoisett, MA)
- 28 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!...
Equine Hospital Client Service Representative and Pharmacy Assistant
- Plympton, MA (21 miles from Mattapoisett, MA)
- 29 days ago
- Plympton, MA (21 miles from Mattapoisett, MA)
- 29 days ago
Equine Hospital Client Service Representative & Pharmacy Assistant Are you passionate about customer service and equine care?...
LP Customer Service Associate I
- Raynham, MA (22 miles from Mattapoisett, MA)
- 29 days ago
- Raynham, MA (22 miles from Mattapoisett, MA)
- 29 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Summer Customer Relations Specialist
- Bridgewater, MA (22 miles from Mattapoisett, MA)
- 30+ days ago
- Bridgewater, MA (22 miles from Mattapoisett, MA)
- 30+ days ago
University Events mirrors a business environment on a university campus. Customer Relations Specialists serve as a representative of the university and a paraprofessional as an extension of the...
- South Dartmouth, MA (11 miles from Mattapoisett, MA)
- 45+ days ago
- South Dartmouth, MA (11 miles from Mattapoisett, MA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Plymouth, MA (16 miles from Mattapoisett, MA)
- 60+ days ago
- Plymouth, MA (16 miles from Mattapoisett, MA)
- 60+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Mattapoisett, MA
Moving to Mattapoisett, MA? Find some basic demographic data about Mattapoisett, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mattapoisett, MA
Highest Education Level
Customer Services in Mattapoisett, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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