Customer Service Jobs in Marshfield, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 66 Jobs

TJocelyne Counseling and Consulting Clinic

Client Service Representative

TJocelyne Counseling and Consulting Clinic
Brockton, MA (16 miles from Marshfield, MA)
6 days ago

TJocelyne Counseling and Consulting Clinic
Brockton, MA (16 miles from Marshfield, MA)
6 days ago

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Pathology Customer Service Representative

Boston, MA (24 miles from Marshfield, MA)
1 hour ago

Boston, MA (24 miles from Marshfield, MA)
1 hour ago

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active...

Customer Service Representative

Abington, MA (12 miles from Marshfield, MA)
2 days ago

Abington, MA (12 miles from Marshfield, MA)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

AY25-26 Customer Relations Specialist (Work Study)

Bridgewater, MA (16 miles from Marshfield, MA)
2 days ago

Bridgewater, MA (16 miles from Marshfield, MA)
2 days ago

University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....

Customer Service Associate - Temporary

Quincy, MA (17 miles from Marshfield, MA)
2 days ago

Quincy, MA (17 miles from Marshfield, MA)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Shuttle Customer Service Agent - Boston Logan International Airport (BOS)

East Boston, MA (23 miles from Marshfield, MA)
4 days ago

East Boston, MA (23 miles from Marshfield, MA)
4 days ago

BECOME A SHUTTLE CUSTOMER SERVICE AGENT AT PRIMEFLIGHT!...

Client Service Representative, NEAMC

West Bridgewater, MA (17 miles from Marshfield, MA)
5 days ago

West Bridgewater, MA (17 miles from Marshfield, MA)
5 days ago

If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...

Retail Customer Service

Boston, MA (24 miles from Marshfield, MA)
5 days ago

Boston, MA (24 miles from Marshfield, MA)
5 days ago

Retail Customer Service (Downtown) compensation: Hourly, based on experience employment type: job title: Retail Customer Service Busy shop in downtown looking for a reliable employee, Monday - Friday...

Customer Service Representative

Boston, MA (24 miles from Marshfield, MA)
6 days ago

Boston, MA (24 miles from Marshfield, MA)
6 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Boston, Massachusetts, United States Of America Views:10 Our Customer Service Representatives ensure that customers...

Customer Service Representative

Boston, MA (24 miles from Marshfield, MA)
6 days ago

Boston, MA (24 miles from Marshfield, MA)
6 days ago

Customer Service Representative / Help Desk Specialist Duration: 13 Months - End of contract - 6/30/2026 Hours per Week: 37.5 Other Schedule Related: Monday - Friday 8:45 - 5:00 Location: Boston MA...

Bilingual Spanish Customer Service Representative - Remote

Boston, MA (24 miles from Marshfield, MA)
6 days ago

Boston, MA (24 miles from Marshfield, MA)
6 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Accounts Advisor

Boston, MA (24 miles from Marshfield, MA)
6 days ago

Boston, MA (24 miles from Marshfield, MA)
6 days ago

service....

AY25-26 Customer Relations Specialist (Non-Work Study)

Bridgewater, MA (16 miles from Marshfield, MA)
8 days ago

Bridgewater, MA (16 miles from Marshfield, MA)
8 days ago

University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....

Pharmacy Customer Service Associate

Brockton, MA (16 miles from Marshfield, MA)
8 days ago

Brockton, MA (16 miles from Marshfield, MA)
8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

Boston, MA (24 miles from Marshfield, MA)
9 days ago

Boston, MA (24 miles from Marshfield, MA)
9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

View all 66 jobs

Demographic Data for Marshfield, MA

Moving to Marshfield, MA? Find some basic demographic data about Marshfield, MA below.

Median Age

Average Household Income

Home Value vs Household Income in Marshfield, MA

Local

National

Total Population

25,956

Number of Businesses

529

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Marshfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Marshfield, MA offer the following education background

High School or GED

35.3%

Bachelor's Degree

25.0%

Associate's Degree

15.7%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Marshfield, MA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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