Customer Service Jobs in Marblehead, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Newburyport, MA (21 miles from Marblehead, MA)
- 4 hours ago
- Newburyport, MA (21 miles from Marblehead, MA)
- 4 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Billerica, MA (20 miles from Marblehead, MA)
- 5 hours ago
- Billerica, MA (20 miles from Marblehead, MA)
- 5 hours ago
service, call centers, or administrative support roles Familiarity with CRM is a plus High school diploma or equivalent Responsibilities: Make outbound calls to customers from a provided list to follow...
Somerville Loss Prevention Customer Service Associate II
- Winter Hill, MA (13 miles from Marblehead, MA)
- 11 hours ago
- Winter Hill, MA (13 miles from Marblehead, MA)
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (23 miles from Marblehead, MA)
- 15 hours ago
- Dedham, MA (23 miles from Marblehead, MA)
- 15 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Chelsea, MA (10 miles from Marblehead, MA)
- 15 hours ago
- Chelsea, MA (10 miles from Marblehead, MA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waltham, MA (21 miles from Marblehead, MA)
- 2 days ago
- Waltham, MA (21 miles from Marblehead, MA)
- 2 days ago
Client Service Representative Call Center & Customer Service $ 27.78 / Hour location_on Waltham, Massachusetts work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative
- Weymouth, MA (20 miles from Marblehead, MA)
- 2 days ago
- Weymouth, MA (20 miles from Marblehead, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- Boston, MA (14 miles from Marblehead, MA)
- 2 days ago
- Boston, MA (14 miles from Marblehead, MA)
- 2 days ago
service....
Customer Service Representative
- Needham, MA (24 miles from Marblehead, MA)
- 3 days ago
- Needham, MA (24 miles from Marblehead, MA)
- 3 days ago
Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...
Customer Service Representative - UniFirst
- Boston, MA (14 miles from Marblehead, MA)
- 3 days ago
- Boston, MA (14 miles from Marblehead, MA)
- 3 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Wakefield, MA (10 miles from Marblehead, MA)
- 3 days ago
- Wakefield, MA (10 miles from Marblehead, MA)
- 3 days ago
Vaco Boston has partnered with our client to help fill a Customer Service Representative role....
Healthcare Customer Service Representative
- Salem, MA (2 miles from Marblehead, MA)
- 3 days ago
- Salem, MA (2 miles from Marblehead, MA)
- 3 days ago
Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...
Customer Service Representative (Change of Agent) - Remote USA R0049353
- Salem, MA (2 miles from Marblehead, MA)
- 3 days ago
- Salem, MA (2 miles from Marblehead, MA)
- 3 days ago
This is a remote position and you will report to the Manager, Customer Service and work under the leadership of the Associate Director, Customer Service....
Remote WorkCustomer Service Associate - Temporary
- Medford, MA (14 miles from Marblehead, MA)
- 3 days ago
- Medford, MA (14 miles from Marblehead, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Melrose, MA (10 miles from Marblehead, MA)
- 4 days ago
- Melrose, MA (10 miles from Marblehead, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Marblehead, MA
Moving to Marblehead, MA? Find some basic demographic data about Marblehead, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marblehead, MA
Highest Education Level
Customer Services in Marblehead, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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