Customer Service Jobs in Mansfield, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Full Time - Outlet Customer Service Associate - Day
- Lowe's Companies, Inc.
- Avon, MA (11 miles from Mansfield, MA)
- moments ago
- Avon, MA (11 miles from Mansfield, MA)
- moments ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
In Person Full TimeCustomer Service Associate - Temporary
- Walgreens
- Rumford, RI (13 miles from Mansfield, MA)
- 14 hours ago
- Rumford, RI (13 miles from Mansfield, MA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service Associate Part Time
- BJ's
- Seekonk, MA (13 miles from Mansfield, MA)
- 14 hours ago
- Seekonk, MA (13 miles from Mansfield, MA)
- 14 hours ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part Time- Walgreens
- Brockton, MA (10 miles from Mansfield, MA)
- 22 hours ago
- Brockton, MA (10 miles from Mansfield, MA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPart Time - Outlet Customer Service Associate - Flexible
- Lowes
- Avon, MA (11 miles from Mansfield, MA)
- 1 day ago
- Avon, MA (11 miles from Mansfield, MA)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
In Person Part TimePharmacy Customer Service Associate
- Walgreens
- Quincy, MA (19 miles from Mansfield, MA)
- 1 day ago
- Quincy, MA (19 miles from Mansfield, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Associate
- FedEx
- Providence, RI (16 miles from Mansfield, MA)
- 1 day ago
- Providence, RI (16 miles from Mansfield, MA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- DollarTree
- Stoughton, MA (9 miles from Mansfield, MA)
- 1 day ago
- Stoughton, MA (9 miles from Mansfield, MA)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonFull Time Dispensary Associate - Mayflower
- iAnthus Capital Management
- Allston, MA (24 miles from Mansfield, MA)
- 4 days ago
- Allston, MA (24 miles from Mansfield, MA)
- 4 days ago
This Full-Time Dispensary Associate position is located at our Mayflower Dispensary in Allston, MA. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum...
In Person Full Time- Ingka External
- Stoughton, MA (9 miles from Mansfield, MA)
- 4 days ago
- Stoughton, MA (9 miles from Mansfield, MA)
- 4 days ago
service experience preferred The starting rate/ salary for this position ranges from 19.91 USD to 28.12 USD and will be based on relevant work experience....
In Person Part TimeLoss Prevention Customer Service Associate II
- HomeGoods
- Boston, MA (24 miles from Mansfield, MA)
- 4 days ago
- Boston, MA (24 miles from Mansfield, MA)
- 4 days ago
Loss Prevention Customer Service Associate II HomeGoods - 3.4 Boston, MA Job Details Full-time $16.25 - $18.60 an hour 2 hours ago Benefits Paid parental leave Health savings account Paid holidays Disability...
In PersonCustomer Service Representative/Manager in Training (MIT)
- Midas
- Raynham, MA (9 miles from Mansfield, MA)
- 5 days ago
- Raynham, MA (9 miles from Mansfield, MA)
- 5 days ago
- Leadership - Customer Experience - Sales Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening...
In PersonCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Whole Foods
- Providence, RI (16 miles from Mansfield, MA)
- 6 days ago
- Providence, RI (16 miles from Mansfield, MA)
- 6 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
In PersonCustomer Success Representative
- LGC Group
- Milford, MA (18 miles from Mansfield, MA)
- 7 days ago
- Milford, MA (18 miles from Mansfield, MA)
- 7 days ago
Job Description Are you passionate about delivering world-class customer service? Join LGC as a Customer Success Representative and play a crucial role in our team!...
In PersonCustomer Support Associate (2nd Shift)
- 4G Clinical
- Wellesley, MA (20 miles from Mansfield, MA)
- 10 days ago
- Wellesley, MA (20 miles from Mansfield, MA)
- 10 days ago
4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at...
In PersonDemographic Data for Mansfield, MA
Moving to Mansfield, MA? Find some basic demographic data about Mansfield, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mansfield, MA
Highest Education Level
Customer Services in Mansfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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