Customer Service Jobs in Mansfield, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Mansfield, MA)
- 7 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Mansfield, MA)
- 7 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Pawtucket, RI (13 miles from Mansfield, MA)
- 5 hours ago
- Pawtucket, RI (13 miles from Mansfield, MA)
- 5 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Amazon Locker+ Customer Service Associate
- Hingham, MA (20 miles from Mansfield, MA)
- 7 hours ago
- Hingham, MA (20 miles from Mansfield, MA)
- 7 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Medicare Customer Service Agent
- Providence, RI (16 miles from Mansfield, MA)
- 8 hours ago
- Providence, RI (16 miles from Mansfield, MA)
- 8 hours ago
If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply. salary: $19 - $20 per hour shift: First work hours: 8 AM - 8 PM education...
- Taunton, MA (9 miles from Mansfield, MA)
- 8 hours ago
- Taunton, MA (9 miles from Mansfield, MA)
- 8 hours ago
It combines sales support, customer service, and front office responsibilities....
Customer Service Representative
- Westwood, MA (14 miles from Mansfield, MA)
- 17 hours ago
- Westwood, MA (14 miles from Mansfield, MA)
- 17 hours ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (15 miles from Mansfield, MA)
- 17 hours ago
- Dedham, MA (15 miles from Mansfield, MA)
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Woonsocket, RI (14 miles from Mansfield, MA)
- 18 hours ago
- Woonsocket, RI (14 miles from Mansfield, MA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Taunton, MA (9 miles from Mansfield, MA)
- 1 day ago
- Taunton, MA (9 miles from Mansfield, MA)
- 1 day ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (14 miles from Mansfield, MA)
- 1 day ago
- East Taunton, MA (14 miles from Mansfield, MA)
- 1 day ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative II
- Framingham, MA (23 miles from Mansfield, MA)
- 1 day ago
- Framingham, MA (23 miles from Mansfield, MA)
- 1 day ago
Our customer service team supports our company through their confidence, knowledge and commitment to our customers....
Remote Work- Fall River, MA (20 miles from Mansfield, MA)
- 2 days ago
- Fall River, MA (20 miles from Mansfield, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - FT
- Boston, MA (24 miles from Mansfield, MA)
- 2 days ago
- Boston, MA (24 miles from Mansfield, MA)
- 2 days ago
service....
Customer Service Representative
- Needham, MA (18 miles from Mansfield, MA)
- 3 days ago
- Needham, MA (18 miles from Mansfield, MA)
- 3 days ago
Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...
Customer Service Associate - Temporary
- Brockton, MA (10 miles from Mansfield, MA)
- 3 days ago
- Brockton, MA (10 miles from Mansfield, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Mansfield, MA
Moving to Mansfield, MA? Find some basic demographic data about Mansfield, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mansfield, MA
Highest Education Level
Customer Services in Mansfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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