Customer Service Jobs in Lexington, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Financial Services (Onsite)
- Wakefield, MA (8 miles from Lexington, MA)
- 8 days ago
- Wakefield, MA (8 miles from Lexington, MA)
- 8 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Pharmacy Customer Service Associate
- Holbrook, MA (24 miles from Lexington, MA)
- 11 hours ago
- Holbrook, MA (24 miles from Lexington, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lynn, MA (13 miles from Lexington, MA)
- 11 hours ago
- Lynn, MA (13 miles from Lexington, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newton, MA (7 miles from Lexington, MA)
- 11 hours ago
- Newton, MA (7 miles from Lexington, MA)
- 11 hours ago
No Experience customer service experience 0-1 year preferred Knowledge, Skills & Abilities Proven customer support experience or experience as a client service representative....
Sales & Customer Service Associate
- North Reading, MA (10 miles from Lexington, MA)
- 16 hours ago
- North Reading, MA (10 miles from Lexington, MA)
- 16 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Medford, MA (6 miles from Lexington, MA)
- 20 hours ago
- Medford, MA (6 miles from Lexington, MA)
- 20 hours ago
Customer Service Representative SRS Distribution Inc....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Braintree, MA (20 miles from Lexington, MA)
- 21 hours ago
- Braintree, MA (20 miles from Lexington, MA)
- 21 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Lowell, MA (14 miles from Lexington, MA)
- 23 hours ago
- Lowell, MA (14 miles from Lexington, MA)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Entry Level Customer Service Representative- Merrimack, NH
- Lynnfield, MA (11 miles from Lexington, MA)
- 1 day ago
- Lynnfield, MA (11 miles from Lexington, MA)
- 1 day ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Concord, MA (7 miles from Lexington, MA)
- 1 day ago
- Concord, MA (7 miles from Lexington, MA)
- 1 day ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Retail Customer Service Associate Part Time
- Stoughton, MA (24 miles from Lexington, MA)
- 1 day ago
- Stoughton, MA (24 miles from Lexington, MA)
- 1 day ago
service to members....
Customer Service Representative - Remote
- Boston, MA (10 miles from Lexington, MA)
- 1 day ago
- Boston, MA (10 miles from Lexington, MA)
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Boston, MA (10 miles from Lexington, MA)
- 1 day ago
- Boston, MA (10 miles from Lexington, MA)
- 1 day ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Boston, MA (10 miles from Lexington, MA)
- 1 day ago
- Boston, MA (10 miles from Lexington, MA)
- 1 day ago
Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....
Senior Customer Service Representative
- Billerica, MA (6 miles from Lexington, MA)
- 1 day ago
- Billerica, MA (6 miles from Lexington, MA)
- 1 day ago
They are seeking a Senior Customer Service Representative to support global accounts and ensure top-tier service delivery....
Demographic Data for Lexington, MA
Moving to Lexington, MA? Find some basic demographic data about Lexington, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lexington, MA
Highest Education Level
Customer Services in Lexington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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