Customer Service Jobs in Leominster, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (24 miles from Leominster, MA)
- 5 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (24 miles from Leominster, MA)
- 5 days ago
clients and patients warmly upon arrival Maintaining a clean, organized, and welcoming front desk and lobby area Triage client concerns and direct them appropriately Answering phone calls and emails; routing...
Customer Service Representative- Merrimack, NH - Now Hiring
- Marlborough, MA (16 miles from Leominster, MA)
- 14 hours ago
- Marlborough, MA (16 miles from Leominster, MA)
- 14 hours ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
- Westford, MA (17 miles from Leominster, MA)
- 20 hours ago
- Westford, MA (17 miles from Leominster, MA)
- 20 hours ago
Westford Veterinary Emergency Referral Center is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the...
- Worcester, MA (18 miles from Leominster, MA)
- 20 hours ago
- Worcester, MA (18 miles from Leominster, MA)
- 20 hours ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
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Retail Customer Experience Associate, Auburn - Full Time
- Auburn, MA (23 miles from Leominster, MA)
- 1 day ago
- Auburn, MA (23 miles from Leominster, MA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Nashua, NH (21 miles from Leominster, MA)
- 1 day ago
- Nashua, NH (21 miles from Leominster, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Nashua, NH (21 miles from Leominster, MA)
- 1 day ago
- Nashua, NH (21 miles from Leominster, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Chelmsford, MA (21 miles from Leominster, MA)
- 2 days ago
- Chelmsford, MA (21 miles from Leominster, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Framingham, MA (22 miles from Leominster, MA)
- 3 days ago
- Framingham, MA (22 miles from Leominster, MA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Ashland, MA (23 miles from Leominster, MA)
- 5 days ago
- Ashland, MA (23 miles from Leominster, MA)
- 5 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative
- Westborough, MA (19 miles from Leominster, MA)
- 7 days ago
- Westborough, MA (19 miles from Leominster, MA)
- 7 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Northborough, MA (15 miles from Leominster, MA)
- 9 days ago
- Northborough, MA (15 miles from Leominster, MA)
- 9 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Bilingual (English-French) Customer Service Representative (Casual) - Chelmsford
- Chelmsford, MA (21 miles from Leominster, MA)
- 10 days ago
- Chelmsford, MA (21 miles from Leominster, MA)
- 10 days ago
A team where your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer...
Retail Customer Service Associate
- West Boylston, MA (11 miles from Leominster, MA)
- 10 days ago
- West Boylston, MA (11 miles from Leominster, MA)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Telstra Retail: Customer Service & Sales Consultant
- Grafton, MA (22 miles from Leominster, MA)
- 14 days ago
- Grafton, MA (22 miles from Leominster, MA)
- 14 days ago
Telstra's customers through outstanding customer service....
Demographic Data for Leominster, MA
Moving to Leominster, MA? Find some basic demographic data about Leominster, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Leominster, MA
Highest Education Level
Customer Services in Leominster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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