Customer Service Jobs in Leicester, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Part Time $17 Hourly
- Millbury, MA (7 miles from Leicester, MA)
- 17 hours ago
- Millbury, MA (7 miles from Leicester, MA)
- 17 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Associate Customer Service Representative
- Marlborough, MA (20 miles from Leicester, MA)
- 2 days ago
- Marlborough, MA (20 miles from Leicester, MA)
- 2 days ago
Apply to be an Associate Customer Service Representative today! 9888222...
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (20 miles from Leicester, MA)
- 3 days ago
- Milford, MA (20 miles from Leicester, MA)
- 3 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (21 miles from Leicester, MA)
- 3 days ago
- Hudson, MA (21 miles from Leicester, MA)
- 3 days ago
service to members....
- Monson, MA (22 miles from Leicester, MA)
- 3 days ago
- Monson, MA (22 miles from Leicester, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Milford, MA (20 miles from Leicester, MA)
- 3 days ago
- Milford, MA (20 miles from Leicester, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gardner, MA (24 miles from Leicester, MA)
- 3 days ago
- Gardner, MA (24 miles from Leicester, MA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Southbridge, MA (13 miles from Leicester, MA)
- 4 days ago
- Southbridge, MA (13 miles from Leicester, MA)
- 4 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Retail Customer Service Team Member-8
- Leominster, MA (21 miles from Leicester, MA)
- 5 days ago
- Leominster, MA (21 miles from Leicester, MA)
- 5 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- West Boylston, MA (10 miles from Leicester, MA)
- 6 days ago
- West Boylston, MA (10 miles from Leicester, MA)
- 6 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
Customer Service Representative
- Northborough, MA (15 miles from Leicester, MA)
- 7 days ago
- Northborough, MA (15 miles from Leicester, MA)
- 7 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
- Worcester, MA (6 miles from Leicester, MA)
- 8 days ago
- Worcester, MA (6 miles from Leicester, MA)
- 8 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Auburn, MA (4 miles from Leicester, MA)
- 10 days ago
- Auburn, MA (4 miles from Leicester, MA)
- 10 days ago
: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...
Customer Service Representative
- Milford, MA (20 miles from Leicester, MA)
- 11 days ago
- Milford, MA (20 miles from Leicester, MA)
- 11 days ago
Key Words Customer Service Call Center Order Management SAP Ring Central Manufacturing Industry...
Customer Service Agent - Accounts Receivable
- Worcester, MA (6 miles from Leicester, MA)
- 12 days ago
- Worcester, MA (6 miles from Leicester, MA)
- 12 days ago
Customer Service Agent - Accounts Receivable Location: Worcester (WR1) - Worcestershire, West Midlands, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Customer Service & Call...
Demographic Data for Leicester, MA
Moving to Leicester, MA? Find some basic demographic data about Leicester, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Leicester, MA
Highest Education Level
Customer Services in Leicester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »