Customer Service Jobs in Leicester, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Marlborough, MA (20 miles from Leicester, MA)
- 12 hours ago
- Marlborough, MA (20 miles from Leicester, MA)
- 12 hours ago
REQUIRED QUALIFICATIONS: Associate's degree or high school diploma/GED and 0-2 years of experience Prior demonstrated experience working in a Customer service role....
Associate Customer Care Representative
- Westborough, MA (15 miles from Leicester, MA)
- 1 day ago
- Westborough, MA (15 miles from Leicester, MA)
- 1 day ago
Description Associate Customer Service Representative 1 Research Drive, Westborough, MA 01581 Thank you for considering Amica as part of your career journey, where your future is our business....
Remote WorkCustomer Service Associate - Morning & Lunch Shift
- Marlborough, MA (20 miles from Leicester, MA)
- 2 days ago
- Marlborough, MA (20 miles from Leicester, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Worcester, MA (6 miles from Leicester, MA)
- 3 days ago
- Worcester, MA (6 miles from Leicester, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Southborough, MA (21 miles from Leicester, MA)
- 3 days ago
- Southborough, MA (21 miles from Leicester, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Marlborough, MA (20 miles from Leicester, MA)
- 3 days ago
- Marlborough, MA (20 miles from Leicester, MA)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Savers / Value Village Careers - Customer Service Associate
- Worcester, MA (6 miles from Leicester, MA)
- 3 days ago
- Worcester, MA (6 miles from Leicester, MA)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associate The opportunity to celebrate uniqueness....
Customer Service Representative - Join Fast
- Worcester, MA (6 miles from Leicester, MA)
- 4 days ago
- Worcester, MA (6 miles from Leicester, MA)
- 4 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative(Manufacturing)
- Marlborough, MA (20 miles from Leicester, MA)
- 6 days ago
- Marlborough, MA (20 miles from Leicester, MA)
- 6 days ago
Job Title: Customer Service Representative (CSR) Position Overview: Seeking a proactive and customer-focused Customer Service Representative to support domestic order management and implement functional...
Client Service Representative (CSR)
- Southborough, MA (21 miles from Leicester, MA)
- 7 days ago
- Southborough, MA (21 miles from Leicester, MA)
- 7 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Medical Customer Service Representative
- Southborough, MA (21 miles from Leicester, MA)
- 8 days ago
- Southborough, MA (21 miles from Leicester, MA)
- 8 days ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
- Belchertown, MA (24 miles from Leicester, MA)
- 8 days ago
- Belchertown, MA (24 miles from Leicester, MA)
- 8 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Pharmacy Customer Service Associate
- Southbridge, MA (13 miles from Leicester, MA)
- 8 days ago
- Southbridge, MA (13 miles from Leicester, MA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Worcester, MA (6 miles from Leicester, MA)
- 9 days ago
- Worcester, MA (6 miles from Leicester, MA)
- 9 days ago
Customer Service Representative Worcester, MA, USA Req #7375 Tuesday, April 29, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for our Worcester...
Client Service Representative II
- Marlborough, MA (20 miles from Leicester, MA)
- 9 days ago
- Marlborough, MA (20 miles from Leicester, MA)
- 9 days ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 10:30AM-7:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Demographic Data for Leicester, MA
Moving to Leicester, MA? Find some basic demographic data about Leicester, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Leicester, MA
Highest Education Level
Customer Services in Leicester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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