Customer Service Jobs in Hyannis, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Yarmouth Port, MA (4 miles from Hyannis, MA)
- 1 day ago
- Yarmouth Port, MA (4 miles from Hyannis, MA)
- 1 day ago
**Job ID:** 1650801BR **Title:** Customer Service Associate - Temporary **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 918 ROUTE 6A,...
Pharmacy Customer Service Associate
- Mashpee, MA (10 miles from Hyannis, MA)
- 1 day ago
- Mashpee, MA (10 miles from Hyannis, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- South Yarmouth, MA (5 miles from Hyannis, MA)
- 1 day ago
- South Yarmouth, MA (5 miles from Hyannis, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service and Sales Associate
- Barnstable, MA (2 miles from Hyannis, MA)
- 12 days ago
- Barnstable, MA (2 miles from Hyannis, MA)
- 12 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Retail Customer Service Specialist
- Plymouth, MA (23 miles from Hyannis, MA)
- 14 days ago
- Plymouth, MA (23 miles from Hyannis, MA)
- 14 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Showroom Customer Service Representative
- Mashpee, MA (10 miles from Hyannis, MA)
- 30+ days ago
- Mashpee, MA (10 miles from Hyannis, MA)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Ira Toyota of Orleans
- Orleans, MA (17 miles from Hyannis, MA)
- 90+ days ago
- Orleans, MA (17 miles from Hyannis, MA)
- 90+ days ago
Overview Ira Toyota of Orleans is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....
Demographic Data for Hyannis, MA
Moving to Hyannis, MA? Find some basic demographic data about Hyannis, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hyannis, MA
Highest Education Level
Customer Services in Hyannis, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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