Customer Service Jobs in Hyannis, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Falmouth, MA (17 miles from Hyannis, MA)
- 16 hours ago
- Falmouth, MA (17 miles from Hyannis, MA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Falmouth, MA (17 miles from Hyannis, MA)
- 2 days ago
- Falmouth, MA (17 miles from Hyannis, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Assistance Representative - Hyannis
- Barnstable, MA (2 miles from Hyannis, MA)
- 4 days ago
- Barnstable, MA (2 miles from Hyannis, MA)
- 4 days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=5%2F30%2F2025+2%3A46%3A14+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Associate - Temporary
- Falmouth, MA (17 miles from Hyannis, MA)
- 10 days ago
- Falmouth, MA (17 miles from Hyannis, MA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent - MVY
- Vineyard Haven, MA (24 miles from Hyannis, MA)
- 15 days ago
- Vineyard Haven, MA (24 miles from Hyannis, MA)
- 15 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Seasonal Sr. Customer Assistance Representative- Falmouth
- Falmouth, MA (17 miles from Hyannis, MA)
- 15 days ago
- Falmouth, MA (17 miles from Hyannis, MA)
- 15 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Part Time Customer Service and Sales Associate
- Barnstable, MA (2 miles from Hyannis, MA)
- 19 days ago
- Barnstable, MA (2 miles from Hyannis, MA)
- 19 days ago
Id : 32564, Title : Part Time Customer Service and Sales Associate, Category : Operations, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...490, ExternalPostedStartDate : 2025-05-09T19:...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Showroom Customer Service Representative
- Mashpee, MA (10 miles from Hyannis, MA)
- 30+ days ago
- Mashpee, MA (10 miles from Hyannis, MA)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - Ira Toyota of Orleans
- Orleans, MA (17 miles from Hyannis, MA)
- 45+ days ago
- Orleans, MA (17 miles from Hyannis, MA)
- 45+ days ago
Overview Ira Toyota of Orleans is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....
Aviation Front Desk Customer Service Representative Seasonal Job
- Hyannis, MA
- 60+ days ago
- Hyannis, MA
- 60+ days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Savers / Value Village Careers - Customer Service Associate
- Plymouth, MA (23 miles from Hyannis, MA)
- 90+ days ago
- Plymouth, MA (23 miles from Hyannis, MA)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Barnstable, MA (2 miles from Hyannis, MA)
- 60+ days ago
- Barnstable, MA (2 miles from Hyannis, MA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Hyannis, MA
Moving to Hyannis, MA? Find some basic demographic data about Hyannis, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hyannis, MA
Highest Education Level
Customer Services in Hyannis, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »