Customer Service Jobs in Holden, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Ashland, MA (20 miles from Holden, MA)
- moments ago
- Ashland, MA (20 miles from Holden, MA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative(Manufacturing)
- Marlborough, MA (15 miles from Holden, MA)
- 7 hours ago
- Marlborough, MA (15 miles from Holden, MA)
- 7 hours ago
Job Title: Customer Service Representative (CSR) Position Overview: Seeking a proactive and customer-focused Customer Service Representative to support domestic order management and implement functional...
Client Service Representative (CSR)
- Southborough, MA (18 miles from Holden, MA)
- 1 day ago
- Southborough, MA (18 miles from Holden, MA)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Pharmacy Customer Service Associate
- Southbridge, MA (20 miles from Holden, MA)
- 2 days ago
- Southbridge, MA (20 miles from Holden, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Worcester, MA (5 miles from Holden, MA)
- 2 days ago
- Worcester, MA (5 miles from Holden, MA)
- 2 days ago
Customer Service Representative Worcester, MA, USA Req #7375 Tuesday, April 29, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for our Worcester...
Client Service Representative II
- Marlborough, MA (15 miles from Holden, MA)
- 2 days ago
- Marlborough, MA (15 miles from Holden, MA)
- 2 days ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 10:30AM-7:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Customer Service Associate - Temporary
- Ware, MA (21 miles from Holden, MA)
- 3 days ago
- Ware, MA (21 miles from Holden, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashland, MA (20 miles from Holden, MA)
- 3 days ago
- Ashland, MA (20 miles from Holden, MA)
- 3 days ago
Customer Service Representative (3622) Requisition ID 3622 - Posted 04/23/2025 - CUSTOMERSERVICE - Ashland - Manufacturing Ops - Entry-Level - 0 - 10% Title: Customer Service Representative Reports...
- Shrewsbury, MA (7 miles from Holden, MA)
- 7 days ago
- Shrewsbury, MA (7 miles from Holden, MA)
- 7 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Retail Customer Service Supervisor
- Millbury, MA (10 miles from Holden, MA)
- 9 days ago
- Millbury, MA (10 miles from Holden, MA)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative, Part-Time $17 hourly
- Millbury, MA (10 miles from Holden, MA)
- 9 days ago
- Millbury, MA (10 miles from Holden, MA)
- 9 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Worcester, MA (5 miles from Holden, MA)
- 10 days ago
- Worcester, MA (5 miles from Holden, MA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BYRAM HEALTHCARE Customer Service Representative, Associate
- Framingham, MA (21 miles from Holden, MA)
- 11 days ago
- Framingham, MA (21 miles from Holden, MA)
- 11 days ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
- Framingham, MA (21 miles from Holden, MA)
- 13 days ago
- Framingham, MA (21 miles from Holden, MA)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative I, RMV - Central District
- Worcester, MA (5 miles from Holden, MA)
- 13 days ago
- Worcester, MA (5 miles from Holden, MA)
- 13 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Demographic Data for Holden, MA
Moving to Holden, MA? Find some basic demographic data about Holden, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Holden, MA
Highest Education Level
Customer Services in Holden, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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