Customer Service Jobs in Haverhill, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Manchester, NH (24 miles from Haverhill, MA)
- 24 days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 24 days ago
service....
Customer Service Representative - PT
- Manchester, NH (24 miles from Haverhill, MA)
- 25 days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 25 days ago
service....
Veterinary Client Service Representative
- Nashua, NH (21 miles from Haverhill, MA)
- 3 hours ago
- Nashua, NH (21 miles from Haverhill, MA)
- 3 hours ago
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
Pharmacy Customer Service Associate
- Pelham, NH (13 miles from Haverhill, MA)
- 10 hours ago
- Pelham, NH (13 miles from Haverhill, MA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Portsmouth, NH (22 miles from Haverhill, MA)
- 12 hours ago
- Portsmouth, NH (22 miles from Haverhill, MA)
- 12 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Epping, NH (17 miles from Haverhill, MA)
- 1 day ago
- Epping, NH (17 miles from Haverhill, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Fox Run - Full Time
- Newington, NH (22 miles from Haverhill, MA)
- 1 day ago
- Newington, NH (22 miles from Haverhill, MA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Burlington, MA (21 miles from Haverhill, MA)
- 1 day ago
- Burlington, MA (21 miles from Haverhill, MA)
- 1 day ago
Ferguson is seeking a Showroom Customer Service Representative to provide outstanding customer service while assisting clients on the showroom floor....
- Londonderry, NH (17 miles from Haverhill, MA)
- 2 days ago
- Londonderry, NH (17 miles from Haverhill, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Service Team
- Woburn, MA (21 miles from Haverhill, MA)
- 3 days ago
- Woburn, MA (21 miles from Haverhill, MA)
- 3 days ago
Customer Service Representative - Service Team Customer Service Representative - Service Team Location: Woburn, MA, United States Job Family : Professional - Entry Job Type : Regular Posted : May 2,...
- Portsmouth, NH (22 miles from Haverhill, MA)
- 4 days ago
- Portsmouth, NH (22 miles from Haverhill, MA)
- 4 days ago
Join the Gibbs Oil Team as a Customer Service Associate! At Gibbs Oil, we pride ourselves on delivering exceptional customer service....
- Peabody, MA (18 miles from Haverhill, MA)
- 4 days ago
- Peabody, MA (18 miles from Haverhill, MA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Banking Customer Service Representative
- Wakefield, MA (20 miles from Haverhill, MA)
- 5 days ago
- Wakefield, MA (20 miles from Haverhill, MA)
- 5 days ago
Previous experience in a call center, customer service, or banking environment preferred. Strong communication and interpersonal skills....
Customer Service Representative
- Lynn, MA (23 miles from Haverhill, MA)
- 5 days ago
- Lynn, MA (23 miles from Haverhill, MA)
- 5 days ago
Vaco Boston has partnered with our client to hire a Customer Service Representative to join their team!...
Customer Service Representative
- Portsmouth, NH (22 miles from Haverhill, MA)
- 5 days ago
- Portsmouth, NH (22 miles from Haverhill, MA)
- 5 days ago
Store 4707235: 2470 Lafayette Rd, Portsmouth, New Hampshire 03801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Haverhill, MA
Moving to Haverhill, MA? Find some basic demographic data about Haverhill, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Haverhill, MA
Highest Education Level
Customer Services in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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