Customer Service Jobs in Hampden, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Southbridge, MA (19 miles from Hampden, MA)
- 1 day ago
- Southbridge, MA (19 miles from Hampden, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicopee, MA (11 miles from Hampden, MA)
- 4 days ago
- Chicopee, MA (11 miles from Hampden, MA)
- 4 days ago
We are seeking an experienced Customer Service Account Representative with print knowledge preferred for the Chicopee, MA location....
Aviation Front Desk Customer Service Representative Part Time Job Westfield, MA
- Westfield, MA (19 miles from Hampden, MA)
- 4 days ago
- Westfield, MA (19 miles from Hampden, MA)
- 4 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative - CuraScript SD - Remote
- Bloomfield, CT (22 miles from Hampden, MA)
- 4 days ago
- Bloomfield, CT (22 miles from Hampden, MA)
- 4 days ago
Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - CuraScript SD - Remote CuraScript SD is currently seeking a Customer Service Representative....
Remote WorkCustomer Service Representative
- Hartford, CT (23 miles from Hampden, MA)
- 5 days ago
- Hartford, CT (23 miles from Hampden, MA)
- 5 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Loss Prevention Customer Service Associate
- West Springfield, MA (12 miles from Hampden, MA)
- 5 days ago
- West Springfield, MA (12 miles from Hampden, MA)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Cigna Healthcare - Remote
- Bloomfield, CT (22 miles from Hampden, MA)
- 5 days ago
- Bloomfield, CT (22 miles from Hampden, MA)
- 5 days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkCustomer Service Representative
- Windsor, CT (19 miles from Hampden, MA)
- 5 days ago
- Windsor, CT (19 miles from Hampden, MA)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Windsor Locks, CT (16 miles from Hampden, MA)
- 6 days ago
- Windsor Locks, CT (16 miles from Hampden, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicopee, MA (11 miles from Hampden, MA)
- 7 days ago
- Chicopee, MA (11 miles from Hampden, MA)
- 7 days ago
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (11 miles from Hampden, MA)
- 7 days ago
- Chicopee, MA (11 miles from Hampden, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Southbridge, MA (19 miles from Hampden, MA)
- 7 days ago
- Southbridge, MA (19 miles from Hampden, MA)
- 7 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Springfield, MA (9 miles from Hampden, MA)
- 8 days ago
- Springfield, MA (9 miles from Hampden, MA)
- 8 days ago
One year of previous customer service experience....
Customer Service Representative (CSR)
- North Windham, CT (24 miles from Hampden, MA)
- 11 days ago
- North Windham, CT (24 miles from Hampden, MA)
- 11 days ago
## Job description [] Klaus Larsen LLC, the Northeast's best roofing contractor, is growing again and seeking a highly motivated and positive Customer Service Representative to serve on our Customer...
Pharmacy Customer Service Associate
- Bloomfield, CT (22 miles from Hampden, MA)
- 11 days ago
- Bloomfield, CT (22 miles from Hampden, MA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Hampden, MA
Moving to Hampden, MA? Find some basic demographic data about Hampden, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hampden, MA
Highest Education Level
Customer Services in Hampden, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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