Customer Service Jobs in Greenbush, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Greenbush, MA)
- 7 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Greenbush, MA)
- 7 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - PT
- East Boston, MA (19 miles from Greenbush, MA)
- 16 days ago
- East Boston, MA (19 miles from Greenbush, MA)
- 16 days ago
service....
Environmental Central Customer Service Representative
- North Scituate, MA (3 miles from Greenbush, MA)
- 8 hours ago
- North Scituate, MA (3 miles from Greenbush, MA)
- 8 hours ago
Clean Harbors is looking for an Environmental Central Customer Service Representative to sit in our Norwell, MA office....
Customer Service Representative - 1st Shift (Remote)
- Boston, MA (20 miles from Greenbush, MA)
- 1 hour ago
- Boston, MA (20 miles from Greenbush, MA)
- 1 hour ago
Work Flexibility: Remote Schedule: 1st Shift What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications...
Retail Customer Service Associate Part Time
- Revere, MA (20 miles from Greenbush, MA)
- 3 hours ago
- Revere, MA (20 miles from Greenbush, MA)
- 3 hours ago
service to members....
Customer Service Representative
- Stoughton, MA (18 miles from Greenbush, MA)
- 5 hours ago
- Stoughton, MA (18 miles from Greenbush, MA)
- 5 hours ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative
- Boston, MA (20 miles from Greenbush, MA)
- 10 hours ago
- Boston, MA (20 miles from Greenbush, MA)
- 10 hours ago
Front Desk Customer Service Representative Location: Burnsville, MN Job Type: Full-time Contract-to-hire Pay: $18- $20/hr....
Veterinary Client Service Representative
- Medford, MA (24 miles from Greenbush, MA)
- 15 hours ago
- Medford, MA (24 miles from Greenbush, MA)
- 15 hours ago
Thrive Pet Healthcare is seeking a full-time Veterinary Customer Service Representative to join our growing team at Thrive Medford!...
Customer Service Associate, InMotion
- Boston, MA (20 miles from Greenbush, MA)
- 15 hours ago
- Boston, MA (20 miles from Greenbush, MA)
- 15 hours ago
The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Cambridge, MA (23 miles from Greenbush, MA)
- 1 day ago
- Cambridge, MA (23 miles from Greenbush, MA)
- 1 day ago
our team and help us continue this mission.Job DescriptionWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our customer service team....
Retail Customer Service Associate
- Chestnut Hill, MA (22 miles from Greenbush, MA)
- 1 day ago
- Chestnut Hill, MA (22 miles from Greenbush, MA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pathology Customer Service Representative
- Boston, MA (20 miles from Greenbush, MA)
- 1 day ago
- Boston, MA (20 miles from Greenbush, MA)
- 1 day ago
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active...
Customer Service Representative
- Cambridge, MA (23 miles from Greenbush, MA)
- 2 days ago
- Cambridge, MA (23 miles from Greenbush, MA)
- 2 days ago
As a growing firm, we value exceptional service, and we are looking for a customer-focused individual to join our team as a Customer Service Representative....
Customer Service Representative ($17-18/hr, Weekend Availability Preferred)
- Malden, MA (23 miles from Greenbush, MA)
- 2 days ago
- Malden, MA (23 miles from Greenbush, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saugus, MA (24 miles from Greenbush, MA)
- 2 days ago
- Saugus, MA (24 miles from Greenbush, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Greenbush, MA
Highest Education Level
Customer Services in Greenbush, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »