Customer Service Jobs in Foxboro, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 124 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Immediate Hire Customer Service Representative

  • Framingham, MA (20 miles from Foxboro, MA)
  • 21 hours ago
  • Framingham, MA (20 miles from Foxboro, MA)
  • 21 hours ago

Youll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....

Customer Service Representative

  • Boston, MA (22 miles from Foxboro, MA)
  • 1 day ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 1 day ago

The Customer Service Representative may perform other duties as assigned....

Customer Service Representative (in office)

  • Boston, MA (22 miles from Foxboro, MA)
  • 1 day ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 1 day ago

MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....

Pharmacy Customer Service Associate

  • Natick, MA (16 miles from Foxboro, MA)
  • 1 day ago
  • Natick, MA (16 miles from Foxboro, MA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Client Service Representative

  • Milford, MA (16 miles from Foxboro, MA)
  • 1 day ago
  • Milford, MA (16 miles from Foxboro, MA)
  • 1 day ago

The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....

Customer Service Representative

  • Providence, RI (18 miles from Foxboro, MA)
  • 2 days ago
  • Providence, RI (18 miles from Foxboro, MA)
  • 2 days ago

LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...

Seasonal Customer Assistance Representative - Brookline

  • Boston, MA (22 miles from Foxboro, MA)
  • 2 days ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 2 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Associate

  • Natick, MA (16 miles from Foxboro, MA)
  • 2 days ago
  • Natick, MA (16 miles from Foxboro, MA)
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Admin Customer Care Representative

  • Quincy, MA (17 miles from Foxboro, MA)
  • 3 days ago
  • Quincy, MA (17 miles from Foxboro, MA)
  • 3 days ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Service Representative I

  • Somerville, MA (23 miles from Foxboro, MA)
  • 3 days ago
  • Somerville, MA (23 miles from Foxboro, MA)
  • 3 days ago

Utilize customer service, collections, and billing experience to gather and interpret relevant information to resolve patient account issues and complaints....

Customer Service Associate - Nights/Weekends

  • Boston, MA (22 miles from Foxboro, MA)
  • 3 days ago
  • Boston, MA (22 miles from Foxboro, MA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative (Hybrid)

  • Milford, MA (16 miles from Foxboro, MA)
  • 3 days ago
  • Milford, MA (16 miles from Foxboro, MA)
  • 3 days ago

The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....

Remote --- Customer Service Representative

  • Winter Hill, MA (23 miles from Foxboro, MA)
  • 3 days ago
  • Winter Hill, MA (23 miles from Foxboro, MA)
  • 3 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Associate - Nights/Weekends

  • Johnston, RI (21 miles from Foxboro, MA)
  • 4 days ago
  • Johnston, RI (21 miles from Foxboro, MA)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Foxboro, MA

Moving to Foxboro, MA? Find some basic demographic data about Foxboro, MA below.


Local
National
18,618
647
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...
Customer-Centric Innovation
Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers needs. Addressing the needs of your customers is the...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Foxboro, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Foxboro, MA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Foxboro, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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