Customer Service Jobs in Fitchburg, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Chelmsford (30 hrs/week)
- Chelmsford, MA (23 miles from Fitchburg, MA)
- 1 day ago
- Chelmsford, MA (23 miles from Fitchburg, MA)
- 1 day ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Relations Associate: Part-Time
- Berlin, MA (16 miles from Fitchburg, MA)
- 2 days ago
- Berlin, MA (16 miles from Fitchburg, MA)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Leominster, MA (4 miles from Fitchburg, MA)
- 2 days ago
- Leominster, MA (4 miles from Fitchburg, MA)
- 2 days ago
Customer Service Representative to $25/hour! This is an exciting opportunity to join an innovative and growing company!...
Customer Service Representative
- Hudson, NH (23 miles from Fitchburg, MA)
- 2 days ago
- Hudson, NH (23 miles from Fitchburg, MA)
- 2 days ago
a Customer Service/Counter Sales Associate....
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Retail Customer Service Associate Full Time
- Northborough, MA (19 miles from Fitchburg, MA)
- 3 days ago
- Northborough, MA (19 miles from Fitchburg, MA)
- 3 days ago
service to members....
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Cardmember Services
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Savers / Value Village Careers - Customer Service Associate
- Marlborough, MA (20 miles from Fitchburg, MA)
- 4 days ago
- Marlborough, MA (20 miles from Fitchburg, MA)
- 4 days ago
We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....
Retail Customer Service Team Member-9
- Leominster, MA (4 miles from Fitchburg, MA)
- 4 days ago
- Leominster, MA (4 miles from Fitchburg, MA)
- 4 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative - Lab 9:30am-6pm
- Concord, MA (24 miles from Fitchburg, MA)
- 4 days ago
- Concord, MA (24 miles from Fitchburg, MA)
- 4 days ago
· Skills o Must have excellent customer service skills o Must have strong administrative skills and working knowledge of medical terminology. o Strong organizational and communication skills required...
Customer Service Representative
- Concord, MA (24 miles from Fitchburg, MA)
- 4 days ago
- Concord, MA (24 miles from Fitchburg, MA)
- 4 days ago
Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner....
Demographic Data for Fitchburg, MA
Moving to Fitchburg, MA? Find some basic demographic data about Fitchburg, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fitchburg, MA
Highest Education Level
Customer Services in Fitchburg, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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