Customer Service Jobs in Easton, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 116 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Representative - PT

  • East Boston, MA (24 miles from Easton, MA)
  • 21 days ago
  • East Boston, MA (24 miles from Easton, MA)
  • 21 days ago

service....

Experienced Customer Service Representative

  • Franklin, MA (14 miles from Easton, MA)
  • 2 hours ago
  • Franklin, MA (14 miles from Easton, MA)
  • 2 hours ago

We are looking for Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....

Pharmacy Customer Service Associate

  • Providence, RI (20 miles from Easton, MA)
  • 2 hours ago
  • Providence, RI (20 miles from Easton, MA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Boston, MA (23 miles from Easton, MA)
  • 3 hours ago
  • Boston, MA (23 miles from Easton, MA)
  • 3 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • N Smithfield, RI (21 miles from Easton, MA)
  • 4 hours ago
  • N Smithfield, RI (21 miles from Easton, MA)
  • 4 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Associate Customer Care Representative

  • Lincoln, RI (17 miles from Easton, MA)
  • 6 hours ago
  • Lincoln, RI (17 miles from Easton, MA)
  • 6 hours ago

Description Associate Customer Service Representative 10 Amica Center Blvd, Lincoln, RI 02865 Thank you for considering Amica as part of your career journey, where your future is our business....

Remote Work

Customer Service Representative

  • Natick, MA (21 miles from Easton, MA)
  • 6 hours ago
  • Natick, MA (21 miles from Easton, MA)
  • 6 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Experienced Client Service Representative for a Growing Practice

  • Hanson, MA (13 miles from Easton, MA)
  • 7 hours ago
  • Hanson, MA (13 miles from Easton, MA)
  • 7 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors and answering telephones Scheduling and confirming appointments...

Customer Service Representative

  • Boston, MA (23 miles from Easton, MA)
  • 7 hours ago
  • Boston, MA (23 miles from Easton, MA)
  • 7 hours ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Associate - Temporary

  • Newton, MA (22 miles from Easton, MA)
  • 19 hours ago
  • Newton, MA (22 miles from Easton, MA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Duxbury, MA (23 miles from Easton, MA)
  • 19 hours ago
  • Duxbury, MA (23 miles from Easton, MA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Boston, MA (23 miles from Easton, MA)
  • 19 hours ago
  • Boston, MA (23 miles from Easton, MA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Patient Billing Solutions

  • Somerville, MA (24 miles from Easton, MA)
  • 1 day ago
  • Somerville, MA (24 miles from Easton, MA)
  • 1 day ago

The primary goal of PBS is to resolve the guarantors concerns focusing on providing excellent customer service that enhances their overall experience with MGB. - Respond to patient/guarantor/Customer...

Customer Service Representative

  • Dedham, MA (15 miles from Easton, MA)
  • 2 days ago
  • Dedham, MA (15 miles from Easton, MA)
  • 2 days ago

Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Easton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Easton, MA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Easton, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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