Customer Service Jobs in East Falmouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Plymouth, MA (19 miles from East Falmouth, MA)
- 1 day ago
- Plymouth, MA (19 miles from East Falmouth, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bedford, MA (19 miles from East Falmouth, MA)
- 1 day ago
- New Bedford, MA (19 miles from East Falmouth, MA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Showroom Customer Service Representative
- Mashpee, MA (3 miles from East Falmouth, MA)
- 1 day ago
- Mashpee, MA (3 miles from East Falmouth, MA)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- New Bedford, MA (19 miles from East Falmouth, MA)
- 8 days ago
- New Bedford, MA (19 miles from East Falmouth, MA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- North Dartmouth, MA (23 miles from East Falmouth, MA)
- 8 days ago
- North Dartmouth, MA (23 miles from East Falmouth, MA)
- 8 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative Supervisor
- Fairhaven, MA (15 miles from East Falmouth, MA)
- 13 days ago
- Fairhaven, MA (15 miles from East Falmouth, MA)
- 13 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Part Time Customer Service and Sales Associate
- Dartmouth, MA (23 miles from East Falmouth, MA)
- 15 days ago
- Dartmouth, MA (23 miles from East Falmouth, MA)
- 15 days ago
This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customers travel and insurance replacements...
Pharmacy Customer Service Associate
- South Dartmouth, MA (21 miles from East Falmouth, MA)
- 16 days ago
- South Dartmouth, MA (21 miles from East Falmouth, MA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bedford, MA (19 miles from East Falmouth, MA)
- 22 days ago
- New Bedford, MA (19 miles from East Falmouth, MA)
- 22 days ago
Aleading manufacturer is seeking a Customer Service Representative to join their team....
Savers / Value Village Careers - Customer Service Associate
- New Bedford, MA (19 miles from East Falmouth, MA)
- 30+ days ago
- New Bedford, MA (19 miles from East Falmouth, MA)
- 30+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- New Bedford, MA (19 miles from East Falmouth, MA)
- 30+ days ago
- New Bedford, MA (19 miles from East Falmouth, MA)
- 30+ days ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
Seasonal Customer Assistance Representative - Hyannis
- Barnstable, MA (15 miles from East Falmouth, MA)
- 30+ days ago
- Barnstable, MA (15 miles from East Falmouth, MA)
- 30+ days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Dispensary Associate-PT (New Bedford)
- New Bedford, MA (19 miles from East Falmouth, MA)
- 30+ days ago
- New Bedford, MA (19 miles from East Falmouth, MA)
- 30+ days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- North Dartmouth, MA (23 miles from East Falmouth, MA)
- 45+ days ago
- North Dartmouth, MA (23 miles from East Falmouth, MA)
- 45+ days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Chase Farm Veterinary Hospital is looking to add compassionate and skilled...
- Fairhaven, MA (15 miles from East Falmouth, MA)
- 45+ days ago
- Fairhaven, MA (15 miles from East Falmouth, MA)
- 45+ days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for East Falmouth, MA
Moving to East Falmouth, MA? Find some basic demographic data about East Falmouth, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Falmouth, MA
Highest Education Level
Customer Services in East Falmouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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