Customer Service Jobs in East Boston, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from East Boston, MA)
- 14 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from East Boston, MA)
- 14 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
- Burlington, MA (13 miles from East Boston, MA)
- 6 hours ago
- Burlington, MA (13 miles from East Boston, MA)
- 6 hours ago
Our client, a leading organization in the customer service industry, is seeking a Customer Service Associate to join their team....
service....
Retail Customer Service Associate
- Waltham, MA (12 miles from East Boston, MA)
- 3 hours ago
- Waltham, MA (12 miles from East Boston, MA)
- 3 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
International Customer Service Representative-Bilingual-English/Spanish
- Bedford, MA (15 miles from East Boston, MA)
- 3 hours ago
- Bedford, MA (15 miles from East Boston, MA)
- 3 hours ago
Job Title: International Customer Service Representative (Bilingual - English/Spanish) Job Type: Full-Time / Direct Hire Overview: We are seeking a detail-oriented and bilingual International Customer...
Customer Service Representative (REMOTE: 10:30am-7pmEDT)
- Waltham, MA (12 miles from East Boston, MA)
- 4 hours ago
- Waltham, MA (12 miles from East Boston, MA)
- 4 hours ago
Our Customer Service team is critical to the success of preserving the stem cells....
Remote Work- Boston, MA (2 miles from East Boston, MA)
- 4 hours ago
- Boston, MA (2 miles from East Boston, MA)
- 4 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Boston, MA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative, Boston (BOS) - Part Time
- East Boston, MA
- 4 hours ago
- East Boston, MA
- 4 hours ago
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers)....
Pharmacy Customer Service Associate
- Lowell, MA (24 miles from East Boston, MA)
- 15 hours ago
- Lowell, MA (24 miles from East Boston, MA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Hybrid Entry-Level Client Service Representative
- Boston, MA (2 miles from East Boston, MA)
- 1 day ago
- Boston, MA (2 miles from East Boston, MA)
- 1 day ago
Hybrid Entry-Level Client Service Representative ID: 550271 Posted: 5/7/2025 Location: Boston, MA Category: Admin - Administrative Job Type: Temporary Duration: 3 - 6 Months Description Are you a...
Customer Service Representative Provider Service Division August 2025
- Hingham, MA (15 miles from East Boston, MA)
- 1 day ago
- Hingham, MA (15 miles from East Boston, MA)
- 1 day ago
Required Qualifications: High school diploma or equivalent required 1+ years customer service experience where you are frequently communicating (minimum 60% of time) with customers by phone, email,...
- Newton, MA (8 miles from East Boston, MA)
- 1 day ago
- Newton, MA (8 miles from East Boston, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Boston, MA (2 miles from East Boston, MA)
- 2 days ago
- Boston, MA (2 miles from East Boston, MA)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Natick, MA (18 miles from East Boston, MA)
- 2 days ago
- Natick, MA (18 miles from East Boston, MA)
- 2 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Experienced Client Service Representative for a Growing Practice
- Hanson, MA (23 miles from East Boston, MA)
- 2 days ago
- Hanson, MA (23 miles from East Boston, MA)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors and answering telephones Scheduling and confirming appointments...
Demographic Data for East Boston, MA
Moving to East Boston, MA? Find some basic demographic data about East Boston, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Boston, MA
Highest Education Level
Customer Services in East Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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