Customer Service Jobs in Dudley, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Woonsocket, RI (22 miles from Dudley, MA)
- 15 hours ago
- Woonsocket, RI (22 miles from Dudley, MA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- West Boylston, MA (22 miles from Dudley, MA)
- 1 day ago
- West Boylston, MA (22 miles from Dudley, MA)
- 1 day ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
Customer Service Representative
- Northborough, MA (24 miles from Dudley, MA)
- 2 days ago
- Northborough, MA (24 miles from Dudley, MA)
- 2 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
Customer Service Representative (CSR)
- North Windham, CT (21 miles from Dudley, MA)
- 3 days ago
- North Windham, CT (21 miles from Dudley, MA)
- 3 days ago
## Job description [] Klaus Larsen LLC, the Northeast's best roofing contractor, is growing again and seeking a highly motivated and positive Customer Service Representative to serve on our Customer...
- Worcester, MA (15 miles from Dudley, MA)
- 3 days ago
- Worcester, MA (15 miles from Dudley, MA)
- 3 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Auburn, MA (10 miles from Dudley, MA)
- 5 days ago
- Auburn, MA (10 miles from Dudley, MA)
- 5 days ago
: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...
Customer Service Representative
- Milford, MA (22 miles from Dudley, MA)
- 6 days ago
- Milford, MA (22 miles from Dudley, MA)
- 6 days ago
Key Words Customer Service Call Center Order Management SAP Ring Central Manufacturing Industry...
Customer Service Associate - Temporary
- Shrewsbury, MA (19 miles from Dudley, MA)
- 7 days ago
- Shrewsbury, MA (19 miles from Dudley, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - Accounts Receivable
- Worcester, MA (15 miles from Dudley, MA)
- 7 days ago
- Worcester, MA (15 miles from Dudley, MA)
- 7 days ago
Customer Service Agent - Accounts Receivable Location: Worcester (WR1) - Worcestershire, West Midlands, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Customer Service & Call...
Customer Service Representative
- Stafford Springs, CT (17 miles from Dudley, MA)
- 9 days ago
- Stafford Springs, CT (17 miles from Dudley, MA)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Worcester, MA (15 miles from Dudley, MA)
- 10 days ago
- Worcester, MA (15 miles from Dudley, MA)
- 10 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Customer Service Representative
- Westborough, MA (22 miles from Dudley, MA)
- 11 days ago
- Westborough, MA (22 miles from Dudley, MA)
- 11 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- N Smithfield, RI (20 miles from Dudley, MA)
- 12 days ago
- N Smithfield, RI (20 miles from Dudley, MA)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative- Merrimack, NH
- Northborough, MA (24 miles from Dudley, MA)
- 13 days ago
- Northborough, MA (24 miles from Dudley, MA)
- 13 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH
- Northborough, MA (24 miles from Dudley, MA)
- 13 days ago
- Northborough, MA (24 miles from Dudley, MA)
- 13 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Demographic Data for Dudley, MA
Moving to Dudley, MA? Find some basic demographic data about Dudley, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Dudley, MA
Highest Education Level
Customer Services in Dudley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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