Customer Service Jobs in Dracut, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (7 miles from Dracut, MA)
- 7 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (7 miles from Dracut, MA)
- 7 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Customer Service Representative - UniFirst ($1,000 Sign On)
- Manchester, NH (21 miles from Dracut, MA)
- 15 days ago
- Manchester, NH (21 miles from Dracut, MA)
- 15 days ago
Provide excellent customer service to both customers and UniFirst personnel....
Customer Service Representative
- Salem, MA (23 miles from Dracut, MA)
- moments ago
- Salem, MA (23 miles from Dracut, MA)
- moments ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Customer Success Representative I
- Londonderry, NH (13 miles from Dracut, MA)
- 5 hours ago
- Londonderry, NH (13 miles from Dracut, MA)
- 5 hours ago
service skills, able to deliver desired customer service experience Motivated and target driven to meet, and strive to exceed the sales/service targets and expectations Detail orientated with strong...
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Dracut, MA)
- 6 hours ago
- Medford, MA (22 miles from Dracut, MA)
- 6 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate Full Time
- Hudson, NH (7 miles from Dracut, MA)
- 6 hours ago
- Hudson, NH (7 miles from Dracut, MA)
- 6 hours ago
service to members....
Customer Service Representative - Hybrid
- North Andover, MA (11 miles from Dracut, MA)
- 10 hours ago
- North Andover, MA (11 miles from Dracut, MA)
- 10 hours ago
Vaco Boston has partnered with our client to help fill a customer Service Representative role....
Customer Service Representative I in Waltham, MA
- Waltham, MA (20 miles from Dracut, MA)
- 12 hours ago
- Waltham, MA (20 miles from Dracut, MA)
- 12 hours ago
About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...
Retail Customer Service Associate Full Time
- Hudson, MA (24 miles from Dracut, MA)
- 16 hours ago
- Hudson, MA (24 miles from Dracut, MA)
- 16 hours ago
service to members....
Pharmacy Customer Service Associate
- Haverhill, MA (14 miles from Dracut, MA)
- 16 hours ago
- Haverhill, MA (14 miles from Dracut, MA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Haverhill, MA (14 miles from Dracut, MA)
- 21 hours ago
- Haverhill, MA (14 miles from Dracut, MA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Wilmington, MA (11 miles from Dracut, MA)
- 21 hours ago
- Wilmington, MA (11 miles from Dracut, MA)
- 21 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Merrimack, NH (15 miles from Dracut, MA)
- 1 day ago
- Merrimack, NH (15 miles from Dracut, MA)
- 1 day ago
Job Overview The Customer Service Representative is responsible for the customer service needs of the Getinge business....
Delivery Station Customer Service Associate, DSL
- Revere, MA (24 miles from Dracut, MA)
- 1 day ago
- Revere, MA (24 miles from Dracut, MA)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
- Arlington, MA (20 miles from Dracut, MA)
- 1 day ago
- Arlington, MA (20 miles from Dracut, MA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Dracut, MA
Moving to Dracut, MA? Find some basic demographic data about Dracut, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dracut, MA
Highest Education Level
Customer Services in Dracut, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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