Customer Service Jobs in Dighton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (19 miles from Dighton, MA)
- 5 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (19 miles from Dighton, MA)
- 5 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Cashier and Customer Service Associate (Part-Time)
- Stoughton, MA (20 miles from Dighton, MA)
- 2 hours ago
- Stoughton, MA (20 miles from Dighton, MA)
- 2 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
- North Providence, RI (14 miles from Dighton, MA)
- 6 hours ago
- North Providence, RI (14 miles from Dighton, MA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Providence, RI (13 miles from Dighton, MA)
- 9 hours ago
- Providence, RI (13 miles from Dighton, MA)
- 9 hours ago
Duties & Responsibilities: Provides excellent internal/external customer service in all interactions with patients and PCHC staff....
Pharmacy Customer Service Associate
- Pawtucket, RI (13 miles from Dighton, MA)
- 23 hours ago
- Pawtucket, RI (13 miles from Dighton, MA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Providence, RI (13 miles from Dighton, MA)
- 3 days ago
- Providence, RI (13 miles from Dighton, MA)
- 3 days ago
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
Remote After Training - Customer Service Representative
- Warwick, RI (17 miles from Dighton, MA)
- 4 days ago
- Warwick, RI (17 miles from Dighton, MA)
- 4 days ago
Required Skills and Experience: - 1-2 years call center experience preferred (Will accept customer service experience as well) - Strong computer literacy required....
Remote WorkRemote --- Customer Service Representative
- Pawtucket, RI (13 miles from Dighton, MA)
- 5 days ago
- Pawtucket, RI (13 miles from Dighton, MA)
- 5 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Associate - Nights/Weekends
- Johnston, RI (18 miles from Dighton, MA)
- 5 days ago
- Johnston, RI (18 miles from Dighton, MA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
U-Box Customer Care Representative (CDL)
- East Providence, RI (10 miles from Dighton, MA)
- 6 days ago
- East Providence, RI (10 miles from Dighton, MA)
- 6 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Part Time Customer Service Representative $17 hourly
- Warwick, RI (17 miles from Dighton, MA)
- 9 days ago
- Warwick, RI (17 miles from Dighton, MA)
- 9 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (13 miles from Dighton, MA)
- 9 days ago
- North Attleboro, MA (13 miles from Dighton, MA)
- 9 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
- Seekonk, MA (8 miles from Dighton, MA)
- 9 days ago
- Seekonk, MA (8 miles from Dighton, MA)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Work From Home
- Johnston, RI (18 miles from Dighton, MA)
- 9 days ago
- Johnston, RI (18 miles from Dighton, MA)
- 9 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkHealthcare Customer Service Representative
- Stoughton, MA (20 miles from Dighton, MA)
- 11 days ago
- Stoughton, MA (20 miles from Dighton, MA)
- 11 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Demographic Data for Dighton, MA
Moving to Dighton, MA? Find some basic demographic data about Dighton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Dighton, MA
Highest Education Level
Customer Services in Dighton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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