Customer Service Jobs in Devens, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Andover, MA (24 miles from Devens, MA)
- 7 hours ago
- Andover, MA (24 miles from Devens, MA)
- 7 hours ago
Our client, a leading technology company, is seeking a Temporary Inside Sales Representative for a 3-6-month assignment. This is an onsite role based in Andover, MA, offering a schedule of 8:30 AM...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Burlington, MA (20 miles from Devens, MA)
- 7 hours ago
- Burlington, MA (20 miles from Devens, MA)
- 7 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Waltham, MA (20 miles from Devens, MA)
- 8 hours ago
- Waltham, MA (20 miles from Devens, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Natick, MA (21 miles from Devens, MA)
- 10 hours ago
- Natick, MA (21 miles from Devens, MA)
- 10 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Client Service Representative (CSR)
- Southborough, MA (17 miles from Devens, MA)
- 10 hours ago
- Southborough, MA (17 miles from Devens, MA)
- 10 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Medical Customer Service Representative
- Southborough, MA (17 miles from Devens, MA)
- 1 day ago
- Southborough, MA (17 miles from Devens, MA)
- 1 day ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
Pharmacy Customer Service Associate
- Natick, MA (21 miles from Devens, MA)
- 1 day ago
- Natick, MA (21 miles from Devens, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative II
- Marlborough, MA (13 miles from Devens, MA)
- 2 days ago
- Marlborough, MA (13 miles from Devens, MA)
- 2 days ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 10:30AM-7:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Pharmacy Customer Service Associate
- Marlborough, MA (13 miles from Devens, MA)
- 2 days ago
- Marlborough, MA (13 miles from Devens, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashland, MA (20 miles from Devens, MA)
- 3 days ago
- Ashland, MA (20 miles from Devens, MA)
- 3 days ago
Customer Service Representative (3622) Requisition ID 3622 - Posted 04/23/2025 - CUSTOMERSERVICE - Ashland - Manufacturing Ops - Entry-Level - 0 - 10% Title: Customer Service Representative Reports...
Veterinary Customer Service Representative
- Natick, MA (21 miles from Devens, MA)
- 4 days ago
- Natick, MA (21 miles from Devens, MA)
- 4 days ago
rep, client care, customer service, Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service, SQcua54EGx...
Dispensary Associate - Part Time
- Hudson, NH (18 miles from Devens, MA)
- 4 days ago
- Hudson, NH (18 miles from Devens, MA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Retail Customer Experience Associate, Monterey Del Monte Center - Full Time
- Natick, MA (21 miles from Devens, MA)
- 5 days ago
- Natick, MA (21 miles from Devens, MA)
- 5 days ago
Id : REQ_567752, Title : Retail Customer Experience Associate, Monterey Del Monte Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...773,...
Customer Service Representative
- Bedford, MA (17 miles from Devens, MA)
- 5 days ago
- Bedford, MA (17 miles from Devens, MA)
- 5 days ago
jobs life, physical, and social science occupations customer service representative customer service representative. bedford, massachusetts posted march 31, 2025 job details summary $24 - $26 per hour...
Customer Service Associate - Temporary
- Pelham, NH (20 miles from Devens, MA)
- 5 days ago
- Pelham, NH (20 miles from Devens, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Devens, MA
Moving to Devens, MA? Find some basic demographic data about Devens, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Devens, MA
Highest Education Level
Customer Services in Devens, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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