Customer Service Jobs in Devens, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- Woburn, MA (23 miles from Devens, MA)
- 2 days ago
- Woburn, MA (23 miles from Devens, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonLoss Prevention Customer Service Associate II
- HomeGoods
- Woburn, MA (23 miles from Devens, MA)
- 2 days ago
- Woburn, MA (23 miles from Devens, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In Person- Acreage Holdings, Inc.
- Shrewsbury, MA (17 miles from Devens, MA)
- 6 days ago
- Shrewsbury, MA (17 miles from Devens, MA)
- 6 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
In PersonPharmacy Customer Service Associate
- Walgreens
- Westford, MA (9 miles from Devens, MA)
- 6 days ago
- Westford, MA (9 miles from Devens, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonLoss Prevention Customer Service Associate II Full Time
- TJX
- Woburn, MA (23 miles from Devens, MA)
- 6 days ago
- Woburn, MA (23 miles from Devens, MA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In Person Full TimeCustomer Support Associate (2nd Shift)
- 4G Clinical
- Wellesley, MA (23 miles from Devens, MA)
- 10 days ago
- Wellesley, MA (23 miles from Devens, MA)
- 10 days ago
4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at...
In PersonAlterations Customer Service Representative
- David's Bridal
- Nashua, NH (15 miles from Devens, MA)
- 11 days ago
- Nashua, NH (15 miles from Devens, MA)
- 11 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonRetail Customer Service Associate Part Time
- BJ's Wholesale Club, Inc.
- Marlborough, MA (13 miles from Devens, MA)
- 14 days ago
- Marlborough, MA (13 miles from Devens, MA)
- 14 days ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Nashua, NH (15 miles from Devens, MA)
- 15 days ago
- Nashua, NH (15 miles from Devens, MA)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Whole Foods
- Andover, MA (24 miles from Devens, MA)
- 16 days ago
- Andover, MA (24 miles from Devens, MA)
- 16 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
In Person- Aaron's
- Lowell, MA (17 miles from Devens, MA)
- 16 days ago
- Lowell, MA (17 miles from Devens, MA)
- 16 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In Person- DollarTree
- Worcester, MA (21 miles from Devens, MA)
- 22 days ago
- Worcester, MA (21 miles from Devens, MA)
- 22 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Dollar Tree
- Burlington, MA (20 miles from Devens, MA)
- 25 days ago
- Burlington, MA (20 miles from Devens, MA)
- 25 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative
- Hajoca Corporation
- North Chelmsford, MA (13 miles from Devens, MA)
- 28 days ago
- North Chelmsford, MA (13 miles from Devens, MA)
- 28 days ago
Pay for Customer Service Representative is between $20 and $26 per hour at this location. Are you friendly and do you thrive on providing great customer service?...
In Person- PGA Tour Superstore
- Natick, MA (21 miles from Devens, MA)
- 45+ days ago
- Natick, MA (21 miles from Devens, MA)
- 45+ days ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonDemographic Data for Devens, MA
Moving to Devens, MA? Find some basic demographic data about Devens, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Devens, MA
Highest Education Level
Customer Services in Devens, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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