Customer Service Jobs in Devens, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Worcester, MA (21 miles from Devens, MA)
- 6 hours ago
- Worcester, MA (21 miles from Devens, MA)
- 6 hours ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Byram Healthcare Customer Service Associate I
- Framingham, MA (17 miles from Devens, MA)
- 11 hours ago
- Framingham, MA (17 miles from Devens, MA)
- 11 hours ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Customer Service Representative
- Watertown, MA (24 miles from Devens, MA)
- 15 hours ago
- Watertown, MA (24 miles from Devens, MA)
- 15 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Wilmington, MA (22 miles from Devens, MA)
- 1 day ago
- Wilmington, MA (22 miles from Devens, MA)
- 1 day ago
un Customer Service Associate (boston: northwest/merrimack) Beacon Hill Staffing Group compensation: $24 - $30 per hour employment type: job title: Customer Service Associate Our client, a growing robotics...
Customer Service Representative
- Westborough, MA (18 miles from Devens, MA)
- 1 day ago
- Westborough, MA (18 miles from Devens, MA)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Byram Healthcare Customer Service Associate I
- Worcester, MA (21 miles from Devens, MA)
- 2 days ago
- Worcester, MA (21 miles from Devens, MA)
- 2 days ago
our brand products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If you feel this opportunity could...
Customer Service Associate - Temporary
- Billerica, MA (18 miles from Devens, MA)
- 2 days ago
- Billerica, MA (18 miles from Devens, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westford, MA (9 miles from Devens, MA)
- 2 days ago
- Westford, MA (9 miles from Devens, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Merrimack, NH
- Concord, MA (13 miles from Devens, MA)
- 3 days ago
- Concord, MA (13 miles from Devens, MA)
- 3 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH
- Waverley, MA (22 miles from Devens, MA)
- 3 days ago
- Waverley, MA (22 miles from Devens, MA)
- 3 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Senior Customer Service Representative
- Billerica, MA (18 miles from Devens, MA)
- 3 days ago
- Billerica, MA (18 miles from Devens, MA)
- 3 days ago
They are seeking a Senior Customer Service Representative to support global accounts and ensure top-tier service delivery....
Associate Customer Care Representative
- Westborough, MA (18 miles from Devens, MA)
- 3 days ago
- Westborough, MA (18 miles from Devens, MA)
- 3 days ago
Description Associate Customer Service Representative 1 Research Drive, Westborough, MA 01581 Thank you for considering Amica as part of your career journey, where your future is our business....
Remote Work- Marlborough, MA (13 miles from Devens, MA)
- 5 days ago
- Marlborough, MA (13 miles from Devens, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Nashua, NH (15 miles from Devens, MA)
- 5 days ago
- Nashua, NH (15 miles from Devens, MA)
- 5 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester)
- Worcester, MA (21 miles from Devens, MA)
- 6 days ago
- Worcester, MA (21 miles from Devens, MA)
- 6 days ago
Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester) 1.5 1.5 out of 5 stars Worcester, MA At iAnthus, we are not just in the business of cannabis; we're in the business of...
Demographic Data for Devens, MA
Moving to Devens, MA? Find some basic demographic data about Devens, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Devens, MA
Highest Education Level
Customer Services in Devens, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »