Customer Service Jobs in Deerfield, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Belchertown, MA (21 miles from Deerfield, MA)
- 1 day ago
- Belchertown, MA (21 miles from Deerfield, MA)
- 1 day ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Associate - Temporary
- Ware, MA (24 miles from Deerfield, MA)
- 3 days ago
- Ware, MA (24 miles from Deerfield, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Southampton, MA (22 miles from Deerfield, MA)
- 3 days ago
- Southampton, MA (22 miles from Deerfield, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hadley, MA (12 miles from Deerfield, MA)
- 5 days ago
- Hadley, MA (12 miles from Deerfield, MA)
- 5 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Riverbend Animal Hospital is looking to add a compassionate and skilled Client...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Hadley, MA (12 miles from Deerfield, MA)
- 8 days ago
- Hadley, MA (12 miles from Deerfield, MA)
- 8 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Lead Client Service Representative
- Holyoke, MA (21 miles from Deerfield, MA)
- 14 days ago
- Holyoke, MA (21 miles from Deerfield, MA)
- 14 days ago
A commitment to customer service and client contact is required with an ability to relate to individuals of all ages and culturally diverse backgrounds at all levels of the socio-economic strata; knowledge...
Customer Service Representative
- Dummerston, VT (22 miles from Deerfield, MA)
- 19 days ago
- Dummerston, VT (22 miles from Deerfield, MA)
- 19 days ago
Store 4707406: 2557 W River Rd, Dummerston, Vermont 05301 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Greenfield, MA (6 miles from Deerfield, MA)
- 23 days ago
- Greenfield, MA (6 miles from Deerfield, MA)
- 23 days ago
Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Retail Customer Experience Associate, Holyoke Mall at Ingleside - Full Time
- Holyoke, MA (21 miles from Deerfield, MA)
- 28 days ago
- Holyoke, MA (21 miles from Deerfield, MA)
- 28 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Deerfield, MA
Moving to Deerfield, MA? Find some basic demographic data about Deerfield, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Deerfield, MA
Highest Education Level
Customer Services in Deerfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »