Customer Service Jobs in Chicopee, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- South Windsor, CT (22 miles from Chicopee, MA)
- 1 day ago
- South Windsor, CT (22 miles from Chicopee, MA)
- 1 day ago
Details: Job Title: Customer Service Representative Pay Rate: $28 - 33/hour Location: South Windsor, CT Area Code: 860 Zip Code: 06074 Start Date: ASAP A Customer Service Representative job in South...
Customer Service Representative II
- Windsor, CT (21 miles from Chicopee, MA)
- 1 day ago
- Windsor, CT (21 miles from Chicopee, MA)
- 1 day ago
Youll have a variety of opportunities to further your career, whether its in customer service, the skilled trades area or a corporate or technical group....
Remote WorkCustomer Service Representative
- Windsor, CT (21 miles from Chicopee, MA)
- 2 days ago
- Windsor, CT (21 miles from Chicopee, MA)
- 2 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative - FT
- Windsor Locks, CT (16 miles from Chicopee, MA)
- 3 days ago
- Windsor Locks, CT (16 miles from Chicopee, MA)
- 3 days ago
service....
Pharmacy Customer Service Associate
- Southampton, MA (8 miles from Chicopee, MA)
- 3 days ago
- Southampton, MA (8 miles from Chicopee, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- South Windsor, CT (22 miles from Chicopee, MA)
- 4 days ago
- South Windsor, CT (22 miles from Chicopee, MA)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Delivery Station Customer Service Associate, DSL
- Holyoke, MA (4 miles from Chicopee, MA)
- 4 days ago
- Holyoke, MA (4 miles from Chicopee, MA)
- 4 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Provides and monitors the metric for on-time delivery, order fulfillment and cycle time....
Customer Service Representative - Bilingual
- South Windsor, CT (22 miles from Chicopee, MA)
- 6 days ago
- South Windsor, CT (22 miles from Chicopee, MA)
- 6 days ago
Coburn Technologies is looking for a Bilingual Customer Service Representative to be the first point of contact for calls, emails, and chats....
- Simsbury, CT (22 miles from Chicopee, MA)
- 6 days ago
- Simsbury, CT (22 miles from Chicopee, MA)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Manufacturing)
- Westfield, MA (8 miles from Chicopee, MA)
- 7 days ago
- Westfield, MA (8 miles from Chicopee, MA)
- 7 days ago
Westfield Electroplating Company is seeking a knowledgeable Customer Service Representative....
U-Box Customer Care Representative (CDL)
- West Springfield, MA (3 miles from Chicopee, MA)
- 10 days ago
- West Springfield, MA (3 miles from Chicopee, MA)
- 10 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative ($16/hr)
- Westfield, MA (8 miles from Chicopee, MA)
- 11 days ago
- Westfield, MA (8 miles from Chicopee, MA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Westfield, MA (8 miles from Chicopee, MA)
- 11 days ago
- Westfield, MA (8 miles from Chicopee, MA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - AMAZING BENEFITS!
- Haydenville, MA (17 miles from Chicopee, MA)
- 14 days ago
- Haydenville, MA (17 miles from Chicopee, MA)
- 14 days ago
Takes and routes messages for veterinarians and staff members....
Demographic Data for Chicopee, MA
Moving to Chicopee, MA? Find some basic demographic data about Chicopee, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chicopee, MA
Highest Education Level
Customer Services in Chicopee, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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