Customer Service Jobs in Chestnut Hill, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 127 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Representative - FT

  • Boston, MA (5 miles from Chestnut Hill, MA)
  • 4 days ago
  • Boston, MA (5 miles from Chestnut Hill, MA)
  • 4 days ago

service....

Delivery Station Customer Service Associate, DSL

  • Revere, MA (10 miles from Chestnut Hill, MA)
  • 8 hours ago
  • Revere, MA (10 miles from Chestnut Hill, MA)
  • 8 hours ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Pharmacy Customer Service Associate

  • Malden, MA (9 miles from Chestnut Hill, MA)
  • 13 hours ago
  • Malden, MA (9 miles from Chestnut Hill, MA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Arlington, MA (6 miles from Chestnut Hill, MA)
  • 19 hours ago
  • Arlington, MA (6 miles from Chestnut Hill, MA)
  • 19 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative A

  • Hanover, MA (20 miles from Chestnut Hill, MA)
  • 1 day ago
  • Hanover, MA (20 miles from Chestnut Hill, MA)
  • 1 day ago

Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship....

Customer Support Associate

  • Billerica, MA (16 miles from Chestnut Hill, MA)
  • 1 day ago
  • Billerica, MA (16 miles from Chestnut Hill, MA)
  • 1 day ago

service, call centers, or administrative support roles Familiarity with CRM is a plus High school diploma or equivalent Responsibilities: Make outbound calls to customers from a provided list to follow...

Somerville Loss Prevention Customer Service Associate II

  • Winter Hill, MA (5 miles from Chestnut Hill, MA)
  • 2 days ago
  • Winter Hill, MA (5 miles from Chestnut Hill, MA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Westwood, MA (7 miles from Chestnut Hill, MA)
  • 2 days ago
  • Westwood, MA (7 miles from Chestnut Hill, MA)
  • 2 days ago

Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Loss Prevention Customer Service Associate II Dedham MA

  • Dedham, MA (5 miles from Chestnut Hill, MA)
  • 2 days ago
  • Dedham, MA (5 miles from Chestnut Hill, MA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Chelsea, MA (8 miles from Chestnut Hill, MA)
  • 2 days ago
  • Chelsea, MA (8 miles from Chestnut Hill, MA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Waltham, MA (7 miles from Chestnut Hill, MA)
  • 3 days ago
  • Waltham, MA (7 miles from Chestnut Hill, MA)
  • 3 days ago

Client Service Representative Call Center & Customer Service $ 27.78 / Hour location_on Waltham, Massachusetts work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Customer Service Representative

  • Northborough, MA (24 miles from Chestnut Hill, MA)
  • 3 days ago
  • Northborough, MA (24 miles from Chestnut Hill, MA)
  • 3 days ago

We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....

Customer Service Representative

  • Weymouth, MA (12 miles from Chestnut Hill, MA)
  • 4 days ago
  • Weymouth, MA (12 miles from Chestnut Hill, MA)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Needham, MA (5 miles from Chestnut Hill, MA)
  • 4 days ago
  • Needham, MA (5 miles from Chestnut Hill, MA)
  • 4 days ago

Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...

Demographic Data for Chestnut Hill, MA

Moving to Chestnut Hill, MA? Find some basic demographic data about Chestnut Hill, MA below.

Local
National
22,626
483
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Chestnut Hill, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chestnut Hill, MA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chestnut Hill, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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