Customer Service Jobs in Chelsea, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (22 miles from Chelsea, MA)
- 4 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (22 miles from Chelsea, MA)
- 4 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Insurance Customer Service Representative
- Reading, MA (9 miles from Chelsea, MA)
- 16 hours ago
- Reading, MA (9 miles from Chelsea, MA)
- 16 hours ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Immediate Hire Customer Service Representative
- Framingham, MA (21 miles from Chelsea, MA)
- 23 hours ago
- Framingham, MA (21 miles from Chelsea, MA)
- 23 hours ago
Youll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Customer Service Associate - Temporary
- Lexington, MA (10 miles from Chelsea, MA)
- 1 day ago
- Lexington, MA (10 miles from Chelsea, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Boston, MA (3 miles from Chelsea, MA)
- 1 day ago
- Boston, MA (3 miles from Chelsea, MA)
- 1 day ago
The Customer Service Representative may perform other duties as assigned....
Customer Service Representative (in office)
- Boston, MA (3 miles from Chelsea, MA)
- 1 day ago
- Boston, MA (3 miles from Chelsea, MA)
- 1 day ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
- Lynn, MA (6 miles from Chelsea, MA)
- 1 day ago
- Lynn, MA (6 miles from Chelsea, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Natick, MA (18 miles from Chelsea, MA)
- 1 day ago
- Natick, MA (18 miles from Chelsea, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Admin
- Chelmsford, MA (20 miles from Chelsea, MA)
- 2 days ago
- Chelmsford, MA (20 miles from Chelsea, MA)
- 2 days ago
efficient Customer Service Representative / Admin with an eye for detail and high level of accuracy....
Customer Service Representative - 24 hours/week
- Concord, MA (17 miles from Chelsea, MA)
- 2 days ago
- Concord, MA (17 miles from Chelsea, MA)
- 2 days ago
Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner....
Seasonal Customer Assistance Representative - Brookline
- Boston, MA (3 miles from Chelsea, MA)
- 2 days ago
- Boston, MA (3 miles from Chelsea, MA)
- 2 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Natick, MA (18 miles from Chelsea, MA)
- 2 days ago
- Natick, MA (18 miles from Chelsea, MA)
- 2 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Admin Customer Care Representative
- Quincy, MA (10 miles from Chelsea, MA)
- 3 days ago
- Quincy, MA (10 miles from Chelsea, MA)
- 3 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative I
- Somerville, MA (3 miles from Chelsea, MA)
- 3 days ago
- Somerville, MA (3 miles from Chelsea, MA)
- 3 days ago
Utilize customer service, collections, and billing experience to gather and interpret relevant information to resolve patient account issues and complaints....
Customer Service Associate - Nights/Weekends
- Boston, MA (3 miles from Chelsea, MA)
- 3 days ago
- Boston, MA (3 miles from Chelsea, MA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Chelsea, MA
Moving to Chelsea, MA? Find some basic demographic data about Chelsea, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chelsea, MA
Highest Education Level
Customer Services in Chelsea, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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