Customer Service Jobs in Carver, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (19 miles from Carver, MA)
- 5 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (19 miles from Carver, MA)
- 5 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Cashier and Customer Service Associate (Part-Time)
- Stoughton, MA (24 miles from Carver, MA)
- 2 hours ago
- Stoughton, MA (24 miles from Carver, MA)
- 2 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
Pharmacy Customer Service Associate
- Falmouth, MA (21 miles from Carver, MA)
- 2 days ago
- Falmouth, MA (21 miles from Carver, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Falmouth, MA (21 miles from Carver, MA)
- 2 days ago
- Falmouth, MA (21 miles from Carver, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Customer Service Representative
- Weymouth, MA (24 miles from Carver, MA)
- 9 days ago
- Weymouth, MA (24 miles from Carver, MA)
- 9 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Veterinary Customer Service Representative
- South Weymouth, MA (22 miles from Carver, MA)
- 10 days ago
- South Weymouth, MA (22 miles from Carver, MA)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Healthcare Customer Service Representative
- Stoughton, MA (24 miles from Carver, MA)
- 11 days ago
- Stoughton, MA (24 miles from Carver, MA)
- 11 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
- Cohasset, MA (24 miles from Carver, MA)
- 11 days ago
- Cohasset, MA (24 miles from Carver, MA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Customer Service Representative
- Stoughton, MA (24 miles from Carver, MA)
- 12 days ago
- Stoughton, MA (24 miles from Carver, MA)
- 12 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Showroom Customer Service Representative
- Mashpee, MA (22 miles from Carver, MA)
- 12 days ago
- Mashpee, MA (22 miles from Carver, MA)
- 12 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative A
- Hanover, MA (17 miles from Carver, MA)
- 13 days ago
- Hanover, MA (17 miles from Carver, MA)
- 13 days ago
Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship....
- Taunton, MA (18 miles from Carver, MA)
- 14 days ago
- Taunton, MA (18 miles from Carver, MA)
- 14 days ago
It combines sales support, customer service, and front office responsibilities....
Senior Customer Service Representative
- Taunton, MA (18 miles from Carver, MA)
- 15 days ago
- Taunton, MA (18 miles from Carver, MA)
- 15 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (12 miles from Carver, MA)
- 15 days ago
- East Taunton, MA (12 miles from Carver, MA)
- 15 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
- Fall River, MA (20 miles from Carver, MA)
- 16 days ago
- Fall River, MA (20 miles from Carver, MA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Carver, MA
Moving to Carver, MA? Find some basic demographic data about Carver, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carver, MA
Highest Education Level
Customer Services in Carver, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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