Customer Service Jobs in Bridgewater, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Associate

  • Pawtucket, RI (22 miles from Bridgewater, MA)
  • 2 hours ago
  • Pawtucket, RI (22 miles from Bridgewater, MA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Customer Service Representative (Remote)

  • Providence, RI (24 miles from Bridgewater, MA)
  • 6 hours ago
  • Providence, RI (24 miles from Bridgewater, MA)
  • 6 hours ago

Seasonal Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/...

Remote Work

Customer Service Representative Part-Time $17 hourly 20 hours

  • North Attleboro, MA (18 miles from Bridgewater, MA)
  • 13 hours ago
  • North Attleboro, MA (18 miles from Bridgewater, MA)
  • 13 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Part Time Customer Service and Sales Associate

  • North Dartmouth, MA (22 miles from Bridgewater, MA)
  • 13 hours ago
  • North Dartmouth, MA (22 miles from Bridgewater, MA)
  • 13 hours ago

This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customers travel and insurance replacements...

Retail Customer Service Associate Part Time

  • Stoughton, MA (12 miles from Bridgewater, MA)
  • 15 hours ago
  • Stoughton, MA (12 miles from Bridgewater, MA)
  • 15 hours ago

service to members....

Medicare Customer Service Representative

  • Providence, RI (24 miles from Bridgewater, MA)
  • 17 hours ago
  • Providence, RI (24 miles from Bridgewater, MA)
  • 17 hours ago

If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply. salary: $16 - $18 per hour shift: First work hours: 8 AM - 8 PM education...

Customer Service Associate - Temporary

  • Dorchester Center, MA (22 miles from Bridgewater, MA)
  • 18 hours ago
  • Dorchester Center, MA (22 miles from Bridgewater, MA)
  • 18 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative (Afternoons)

  • Taunton, MA (8 miles from Bridgewater, MA)
  • 19 hours ago
  • Taunton, MA (8 miles from Bridgewater, MA)
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Stoughton, MA (12 miles from Bridgewater, MA)
  • 19 hours ago
  • Stoughton, MA (12 miles from Bridgewater, MA)
  • 19 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • New Bedford, MA (23 miles from Bridgewater, MA)
  • 19 hours ago
  • New Bedford, MA (23 miles from Bridgewater, MA)
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative- Smithfield, RI

  • Somerset, MA (20 miles from Bridgewater, MA)
  • 1 day ago
  • Somerset, MA (20 miles from Bridgewater, MA)
  • 1 day ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Entry Level Customer Service Representative- Smithfield, RI

  • Chartley, MA (13 miles from Bridgewater, MA)
  • 1 day ago
  • Chartley, MA (13 miles from Bridgewater, MA)
  • 1 day ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Sales & Customer Service Associate

  • Quincy, MA (18 miles from Bridgewater, MA)
  • 1 day ago
  • Quincy, MA (18 miles from Bridgewater, MA)
  • 1 day ago

Training to help you grow and refine your sales and customer service skill Paid time off for full time employees A flexible schedule for a better work/life balance In-depth product and service training...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Providence, RI (24 miles from Bridgewater, MA)
  • 3 days ago
  • Providence, RI (24 miles from Bridgewater, MA)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Demographic Data for Bridgewater, MA

Moving to Bridgewater, MA? Find some basic demographic data about Bridgewater, MA below.


Local
National
28,701
515
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bridgewater, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bridgewater, MA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bridgewater, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »