Customer Service Jobs in Boylston, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Marlborough, MA (8 miles from Boylston, MA)
- moments ago
- Marlborough, MA (8 miles from Boylston, MA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Marlborough, MA (8 miles from Boylston, MA)
- 12 hours ago
- Marlborough, MA (8 miles from Boylston, MA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Hopkinton, MA (12 miles from Boylston, MA)
- 1 day ago
- Hopkinton, MA (12 miles from Boylston, MA)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester)
- Worcester, MA (7 miles from Boylston, MA)
- 1 day ago
- Worcester, MA (7 miles from Boylston, MA)
- 1 day ago
At iAnthus, we are not just in the business of cannabis; we're in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use...
Loss Prevention Customer Service Associate
- Framingham, MA (14 miles from Boylston, MA)
- 2 days ago
- Framingham, MA (14 miles from Boylston, MA)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Experience Associate - Chelmsford (30 hrs/week)
- Chelmsford, MA (24 miles from Boylston, MA)
- 3 days ago
- Chelmsford, MA (24 miles from Boylston, MA)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Relations Associate: Part-Time
- Berlin, MA (4 miles from Boylston, MA)
- 4 days ago
- Berlin, MA (4 miles from Boylston, MA)
- 4 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Leominster, MA (12 miles from Boylston, MA)
- 4 days ago
- Leominster, MA (12 miles from Boylston, MA)
- 4 days ago
Customer Service Representative to $25/hour! This is an exciting opportunity to join an innovative and growing company!...
Retail Customer Service Associate Full Time
- Northborough, MA (4 miles from Boylston, MA)
- 5 days ago
- Northborough, MA (4 miles from Boylston, MA)
- 5 days ago
service to members....
Savers / Value Village Careers - Customer Service Associate
- Marlborough, MA (8 miles from Boylston, MA)
- 6 days ago
- Marlborough, MA (8 miles from Boylston, MA)
- 6 days ago
We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....
Retail Customer Service Team Member-9
- Leominster, MA (12 miles from Boylston, MA)
- 6 days ago
- Leominster, MA (12 miles from Boylston, MA)
- 6 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative - Lab 9:30am-6pm
- Concord, MA (19 miles from Boylston, MA)
- 6 days ago
- Concord, MA (19 miles from Boylston, MA)
- 6 days ago
· Skills o Must have excellent customer service skills o Must have strong administrative skills and working knowledge of medical terminology. o Strong organizational and communication skills required...
Customer Service Representative
- Concord, MA (19 miles from Boylston, MA)
- 6 days ago
- Concord, MA (19 miles from Boylston, MA)
- 6 days ago
Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner....
Lead Customer Service Representative
- Sudbury, MA (15 miles from Boylston, MA)
- 9 days ago
- Sudbury, MA (15 miles from Boylston, MA)
- 9 days ago
• Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Requirements: • Able to work evenings, weekends, and holidays • 1 year customer service experience preferred...
- Shrewsbury, MA (4 miles from Boylston, MA)
- 13 days ago
- Shrewsbury, MA (4 miles from Boylston, MA)
- 13 days ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Demographic Data for Boylston, MA
Moving to Boylston, MA? Find some basic demographic data about Boylston, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Boylston, MA
Highest Education Level
Customer Services in Boylston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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