Customer Service Jobs in Boylston, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Millbury, MA (11 miles from Boylston, MA)
- 3 hours ago
- Millbury, MA (11 miles from Boylston, MA)
- 3 hours ago
One year related experience required with customer service preferred....
Customer Service Representative - Smithfield, RI
- Whitinsville, MA (16 miles from Boylston, MA)
- 1 day ago
- Whitinsville, MA (16 miles from Boylston, MA)
- 1 day ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Customer Service Representative
- Worcester, MA (7 miles from Boylston, MA)
- 1 day ago
- Worcester, MA (7 miles from Boylston, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (8 miles from Boylston, MA)
- 1 day ago
- Marlborough, MA (8 miles from Boylston, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
- Natick, MA (19 miles from Boylston, MA)
- 1 day ago
- Natick, MA (19 miles from Boylston, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Natick, MA (19 miles from Boylston, MA)
- 1 day ago
- Natick, MA (19 miles from Boylston, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Customer Service Representative - Remote
- Worcester, MA (7 miles from Boylston, MA)
- 1 day ago
- Worcester, MA (7 miles from Boylston, MA)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Chelmsford, MA (24 miles from Boylston, MA)
- 2 days ago
- Chelmsford, MA (24 miles from Boylston, MA)
- 2 days ago
Customer Service Representative Benefits: PTO Time Flex Schedule Get Paid Weekly Bonuses 401(k) Match @ 4% Paid Training, Educational Allowances/Reimbursement for Field-related Courses Blue Cross Blue...
Customer Service Representative- Dealer Photography
- Leominster, MA (12 miles from Boylston, MA)
- 2 days ago
- Leominster, MA (12 miles from Boylston, MA)
- 2 days ago
If you have professional experience in customer service, route service, ride share positions, automotive inspection business, or as a Lot porter, auto detailer, car washer, service writer, or vehicle...
Senior Customer Service Representative - Corporate
- Waltham, MA (23 miles from Boylston, MA)
- 2 days ago
- Waltham, MA (23 miles from Boylston, MA)
- 2 days ago
service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...
- Bolton, MA (8 miles from Boylston, MA)
- 4 days ago
- Bolton, MA (8 miles from Boylston, MA)
- 4 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze.Integrative Animal Health Center is looking to add a compassionate and skilled...
Part Time Customer Service and Sales Associate
- Fitchburg, MA (16 miles from Boylston, MA)
- 4 days ago
- Fitchburg, MA (16 miles from Boylston, MA)
- 4 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Associate Job Details National Grid
- Northborough, MA (4 miles from Boylston, MA)
- 5 days ago
- Northborough, MA (4 miles from Boylston, MA)
- 5 days ago
Qualifications Minimum high school diploma or equivalent, some college preferred Must pass Assessment Test on record and training for this position Prior customer service or credit related experience...
Customer Service Associate - Temporary
- Fitchburg, MA (16 miles from Boylston, MA)
- 5 days ago
- Fitchburg, MA (16 miles from Boylston, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Natick Mall
- Natick, MA (19 miles from Boylston, MA)
- 5 days ago
- Natick, MA (19 miles from Boylston, MA)
- 5 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Demographic Data for Boylston, MA
Moving to Boylston, MA? Find some basic demographic data about Boylston, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Boylston, MA
Highest Education Level
Customer Services in Boylston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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