Customer Service Jobs in Boylston, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Client Service Representative

  • Millbury, MA (11 miles from Boylston, MA)
  • 3 hours ago
  • Millbury, MA (11 miles from Boylston, MA)
  • 3 hours ago

One year related experience required with customer service preferred....

Customer Service Representative - Smithfield, RI

  • Whitinsville, MA (16 miles from Boylston, MA)
  • 1 day ago
  • Whitinsville, MA (16 miles from Boylston, MA)
  • 1 day ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Customer Service Representative

  • Worcester, MA (7 miles from Boylston, MA)
  • 1 day ago
  • Worcester, MA (7 miles from Boylston, MA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Morning & Lunch Shift

  • Marlborough, MA (8 miles from Boylston, MA)
  • 1 day ago
  • Marlborough, MA (8 miles from Boylston, MA)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Natick, MA (19 miles from Boylston, MA)
  • 1 day ago
  • Natick, MA (19 miles from Boylston, MA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Natick, MA (19 miles from Boylston, MA)
  • 1 day ago
  • Natick, MA (19 miles from Boylston, MA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative - Remote

  • Worcester, MA (7 miles from Boylston, MA)
  • 1 day ago
  • Worcester, MA (7 miles from Boylston, MA)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Chelmsford, MA (24 miles from Boylston, MA)
  • 2 days ago
  • Chelmsford, MA (24 miles from Boylston, MA)
  • 2 days ago

Customer Service Representative Benefits: PTO Time Flex Schedule Get Paid Weekly Bonuses 401(k) Match @ 4% Paid Training, Educational Allowances/Reimbursement for Field-related Courses Blue Cross Blue...

Customer Service Representative- Dealer Photography

  • Leominster, MA (12 miles from Boylston, MA)
  • 2 days ago
  • Leominster, MA (12 miles from Boylston, MA)
  • 2 days ago

If you have professional experience in customer service, route service, ride share positions, automotive inspection business, or as a Lot porter, auto detailer, car washer, service writer, or vehicle...

Senior Customer Service Representative - Corporate

  • Waltham, MA (23 miles from Boylston, MA)
  • 2 days ago
  • Waltham, MA (23 miles from Boylston, MA)
  • 2 days ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Client Service Representative

  • Bolton, MA (8 miles from Boylston, MA)
  • 4 days ago
  • Bolton, MA (8 miles from Boylston, MA)
  • 4 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze.Integrative Animal Health Center is looking to add a compassionate and skilled...

Part Time Customer Service and Sales Associate

  • Fitchburg, MA (16 miles from Boylston, MA)
  • 4 days ago
  • Fitchburg, MA (16 miles from Boylston, MA)
  • 4 days ago

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Customer Service Associate Job Details National Grid

  • Northborough, MA (4 miles from Boylston, MA)
  • 5 days ago
  • Northborough, MA (4 miles from Boylston, MA)
  • 5 days ago

Qualifications Minimum high school diploma or equivalent, some college preferred Must pass Assessment Test on record and training for this position Prior customer service or credit related experience...

Customer Service Associate - Temporary

  • Fitchburg, MA (16 miles from Boylston, MA)
  • 5 days ago
  • Fitchburg, MA (16 miles from Boylston, MA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Natick Mall

  • Natick, MA (19 miles from Boylston, MA)
  • 5 days ago
  • Natick, MA (19 miles from Boylston, MA)
  • 5 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Demographic Data for Boylston, MA

Moving to Boylston, MA? Find some basic demographic data about Boylston, MA below.


Local
National
4,849
123
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Boylston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Boylston, MA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boylston, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »