Customer Service Jobs in Belmont, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (23 miles from Belmont, MA)
- 3 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (23 miles from Belmont, MA)
- 3 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
- Framingham, MA (13 miles from Belmont, MA)
- 24 days ago
- Framingham, MA (13 miles from Belmont, MA)
- 24 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - PT
- East Boston, MA (8 miles from Belmont, MA)
- 28 days ago
- East Boston, MA (8 miles from Belmont, MA)
- 28 days ago
service....
Pharmacy Customer Service Associate
- Quincy, MA (13 miles from Belmont, MA)
- 9 hours ago
- Quincy, MA (13 miles from Belmont, MA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - FT
- East Boston, MA (8 miles from Belmont, MA)
- 12 hours ago
- East Boston, MA (8 miles from Belmont, MA)
- 12 hours ago
You also will assist in improving customer service performance by maintaining records of interactions, resolutions and escalations to help identify trends and collaborate with leadership to improve...
Customer Service Representative
- Wilmington, MA (11 miles from Belmont, MA)
- 1 day ago
- Wilmington, MA (11 miles from Belmont, MA)
- 1 day ago
Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...
- Arlington, MA (1 mile from Belmont, MA)
- 1 day ago
- Arlington, MA (1 mile from Belmont, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
Proficient with Salesforce - Manage customer relationships, streamline sales processes, automate marketing, and provide customer service WHY COGNISM At Cognism, we're not just building a company - we're...
Associate Customer Service Representative
- Salem, MA (16 miles from Belmont, MA)
- 1 day ago
- Salem, MA (16 miles from Belmont, MA)
- 1 day ago
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
Customer Service Agent Job Description: SUMMARY: This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required....
Retail Customer Service Associate Part Time
- Stoneham, MA (6 miles from Belmont, MA)
- 1 day ago
- Stoneham, MA (6 miles from Belmont, MA)
- 1 day ago
service to members....
F&I Customer Support Associate or Consultant
- Boston, MA (6 miles from Belmont, MA)
- 2 days ago
- Boston, MA (6 miles from Belmont, MA)
- 2 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative
- Boston, MA (6 miles from Belmont, MA)
- 2 days ago
- Boston, MA (6 miles from Belmont, MA)
- 2 days ago
POSITION SUMMARY The Customer Service Representative is to provide professional, helpful, and high-quality service and assistance with customer orders....
- Wakefield, MA (9 miles from Belmont, MA)
- 2 days ago
- Wakefield, MA (9 miles from Belmont, MA)
- 2 days ago
The client service representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors and answering telephones....
Lead Customer Service Representative
- Methuen, MA (23 miles from Belmont, MA)
- 3 days ago
- Methuen, MA (23 miles from Belmont, MA)
- 3 days ago
Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Belmont, MA
Moving to Belmont, MA? Find some basic demographic data about Belmont, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Belmont, MA
Highest Education Level
Customer Services in Belmont, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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