Customer Service Jobs in Belchertown, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chicopee, MA (12 miles from Belchertown, MA)
- 1 day ago
- Chicopee, MA (12 miles from Belchertown, MA)
- 1 day ago
We are seeking an experienced Customer Service Account Representative with print knowledge preferred for the Chicopee, MA location....
Aviation Front Desk Customer Service Representative Part Time Job Westfield, MA
- Westfield, MA (20 miles from Belchertown, MA)
- 1 day ago
- Westfield, MA (20 miles from Belchertown, MA)
- 1 day ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Loss Prevention Customer Service Associate
- West Springfield, MA (16 miles from Belchertown, MA)
- 3 days ago
- West Springfield, MA (16 miles from Belchertown, MA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Aviation Front Desk Customer Service Representative Part Time Job
- Westfield, MA (20 miles from Belchertown, MA)
- 3 days ago
- Westfield, MA (20 miles from Belchertown, MA)
- 3 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
- Chicopee, MA (12 miles from Belchertown, MA)
- 4 days ago
- Chicopee, MA (12 miles from Belchertown, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Athol, MA (22 miles from Belchertown, MA)
- 4 days ago
- Athol, MA (22 miles from Belchertown, MA)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Chicopee, MA (12 miles from Belchertown, MA)
- 5 days ago
- Chicopee, MA (12 miles from Belchertown, MA)
- 5 days ago
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (12 miles from Belchertown, MA)
- 5 days ago
- Chicopee, MA (12 miles from Belchertown, MA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Southbridge, MA (23 miles from Belchertown, MA)
- 5 days ago
- Southbridge, MA (23 miles from Belchertown, MA)
- 5 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Springfield, MA (15 miles from Belchertown, MA)
- 6 days ago
- Springfield, MA (15 miles from Belchertown, MA)
- 6 days ago
One year of previous customer service experience....
Customer Service Representative
- Stafford Springs, CT (21 miles from Belchertown, MA)
- 15 days ago
- Stafford Springs, CT (21 miles from Belchertown, MA)
- 15 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Easthampton, MA (16 miles from Belchertown, MA)
- 18 days ago
- Easthampton, MA (16 miles from Belchertown, MA)
- 18 days ago
Responsible for meeting or exceeding customer service standards that are set forth by the department and/or bank....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Williamsburg, MA (21 miles from Belchertown, MA)
- 18 days ago
- Williamsburg, MA (21 miles from Belchertown, MA)
- 18 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Pharmacy Customer Service Associate
- Turners Falls, MA (23 miles from Belchertown, MA)
- 19 days ago
- Turners Falls, MA (23 miles from Belchertown, MA)
- 19 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Manufacturing Customer Service Representative
- Chicopee, MA (12 miles from Belchertown, MA)
- 26 days ago
- Chicopee, MA (12 miles from Belchertown, MA)
- 26 days ago
Provides and monitors the metric for on-time delivery, order fulfillment and cycle time....
Demographic Data for Belchertown, MA
Moving to Belchertown, MA? Find some basic demographic data about Belchertown, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Belchertown, MA
Highest Education Level
Customer Services in Belchertown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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