Customer Service Jobs in Ayer, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Andover, MA (21 miles from Ayer, MA)
- 1 hour ago
- Andover, MA (21 miles from Ayer, MA)
- 1 hour ago
Our client, a leading technology company, is seeking a Temporary Inside Sales Representative for a 3-6-month assignment. This is an onsite role based in Andover, MA, offering a schedule of 8:30 AM...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Burlington, MA (18 miles from Ayer, MA)
- 1 hour ago
- Burlington, MA (18 miles from Ayer, MA)
- 1 hour ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Waltham, MA (19 miles from Ayer, MA)
- 3 hours ago
- Waltham, MA (19 miles from Ayer, MA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Natick, MA (22 miles from Ayer, MA)
- 4 hours ago
- Natick, MA (22 miles from Ayer, MA)
- 4 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Client Service Representative (CSR)
- Southborough, MA (19 miles from Ayer, MA)
- 4 hours ago
- Southborough, MA (19 miles from Ayer, MA)
- 4 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Medical Customer Service Representative
- Southborough, MA (19 miles from Ayer, MA)
- 19 hours ago
- Southborough, MA (19 miles from Ayer, MA)
- 19 hours ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
Pharmacy Customer Service Associate
- Natick, MA (22 miles from Ayer, MA)
- 1 day ago
- Natick, MA (22 miles from Ayer, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative II
- Marlborough, MA (15 miles from Ayer, MA)
- 1 day ago
- Marlborough, MA (15 miles from Ayer, MA)
- 1 day ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 10:30AM-7:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Pharmacy Customer Service Associate
- Marlborough, MA (15 miles from Ayer, MA)
- 2 days ago
- Marlborough, MA (15 miles from Ayer, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashland, MA (21 miles from Ayer, MA)
- 3 days ago
- Ashland, MA (21 miles from Ayer, MA)
- 3 days ago
Customer Service Representative (3622) Requisition ID 3622 - Posted 04/23/2025 - CUSTOMERSERVICE - Ashland - Manufacturing Ops - Entry-Level - 0 - 10% Title: Customer Service Representative Reports...
Customer Service Representative
- Salem, NH (23 miles from Ayer, MA)
- 3 days ago
- Salem, NH (23 miles from Ayer, MA)
- 3 days ago
Store 4707238: 238 North Broadway, Salem, New Hampshire 03079 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Newton, MA (24 miles from Ayer, MA)
- 3 days ago
- Newton, MA (24 miles from Ayer, MA)
- 3 days ago
Qualifications Candidate preferably has experience and skills in the following areas: customer service related to healthcare and/or clinical setting, medical assistant and/or radiology experience, or...
Veterinary Customer Service Representative
- Natick, MA (22 miles from Ayer, MA)
- 4 days ago
- Natick, MA (22 miles from Ayer, MA)
- 4 days ago
rep, client care, customer service, Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service, SQcua54EGx...
Dispensary Associate - Part Time
- Hudson, NH (15 miles from Ayer, MA)
- 4 days ago
- Hudson, NH (15 miles from Ayer, MA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Retail Customer Experience Associate, Monterey Del Monte Center - Full Time
- Natick, MA (22 miles from Ayer, MA)
- 5 days ago
- Natick, MA (22 miles from Ayer, MA)
- 5 days ago
Id : REQ_567752, Title : Retail Customer Experience Associate, Monterey Del Monte Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...773,...
Demographic Data for Ayer, MA
Moving to Ayer, MA? Find some basic demographic data about Ayer, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ayer, MA
Highest Education Level
Customer Services in Ayer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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