Customer Service Jobs in Auburn, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Worcester, MA (5 miles from Auburn, MA)
- 4 hours ago
- Worcester, MA (5 miles from Auburn, MA)
- 4 hours ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Southbridge, MA (13 miles from Auburn, MA)
- 1 day ago
- Southbridge, MA (13 miles from Auburn, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stow, MA (23 miles from Auburn, MA)
- 2 days ago
- Stow, MA (23 miles from Auburn, MA)
- 2 days ago
Full-Time Client Service Representative (Veterinary Receptionist) Apple Country Animal Hospital - Stow, MA Where Compassionate Care Meets Community Connection Apple Country Animal Hospital has...
Loss Prevention Customer Service Associate II
- Framingham, MA (22 miles from Auburn, MA)
- 2 days ago
- Framingham, MA (22 miles from Auburn, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Leominster, MA (23 miles from Auburn, MA)
- 2 days ago
- Leominster, MA (23 miles from Auburn, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Smithfield, RI
- Northbridge, MA (11 miles from Auburn, MA)
- 3 days ago
- Northbridge, MA (11 miles from Auburn, MA)
- 3 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Hopedale, MA (16 miles from Auburn, MA)
- 3 days ago
- Hopedale, MA (16 miles from Auburn, MA)
- 3 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative
- Ashland, MA (19 miles from Auburn, MA)
- 4 days ago
- Ashland, MA (19 miles from Auburn, MA)
- 4 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Associate - Temporary
- Southborough, MA (18 miles from Auburn, MA)
- 5 days ago
- Southborough, MA (18 miles from Auburn, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Westborough, MA (13 miles from Auburn, MA)
- 7 days ago
- Westborough, MA (13 miles from Auburn, MA)
- 7 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Northborough, MA (14 miles from Auburn, MA)
- 8 days ago
- Northborough, MA (14 miles from Auburn, MA)
- 8 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Retail Customer Service Associate
- West Boylston, MA (11 miles from Auburn, MA)
- 10 days ago
- West Boylston, MA (11 miles from Auburn, MA)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Webster, MA (9 miles from Auburn, MA)
- 10 days ago
- Webster, MA (9 miles from Auburn, MA)
- 10 days ago
un CUSTOMER SERVICE REPRESENTATIVE (WEBSTER) compensation: $18/Hr employment type: experience level: mid level job title: Customer Service Representative We are seeking a Customer Service Representative...
Telstra Retail: Customer Service & Sales Consultant
- Grafton, MA (8 miles from Auburn, MA)
- 14 days ago
- Grafton, MA (8 miles from Auburn, MA)
- 14 days ago
Telstra's customers through outstanding customer service....
Demographic Data for Auburn, MA
Moving to Auburn, MA? Find some basic demographic data about Auburn, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Auburn, MA
Highest Education Level
Customer Services in Auburn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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