Customer Service Jobs in Ashland, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Loss Prevention Customer Service Associate
- Plainville, MA (18 miles from Ashland, MA)
- 4 hours ago
- Plainville, MA (18 miles from Ashland, MA)
- 4 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Experience Associate - Chelmsford (30 hrs/week)
- Chelmsford, MA (23 miles from Ashland, MA)
- 22 hours ago
- Chelmsford, MA (23 miles from Ashland, MA)
- 22 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Rental Car Customer Service Associate Part Time - Immediate Start - Hands-On Role - Paid Training
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
service....
Customer Service Representative
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
A well-established healthcare organization in Andover, MA is seeking a Customer Service Specialist to join its growing team....
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Customer Service Representative- Full Time
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
service....
Customer Service Associate Uniformed
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative 12:30pm-9pm EST
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Attleboro, MA (23 miles from Ashland, MA)
- 1 day ago
- Attleboro, MA (23 miles from Ashland, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Dorchester, MA (19 miles from Ashland, MA)
- 1 day ago
- Dorchester, MA (19 miles from Ashland, MA)
- 1 day ago
Dependable Cleaners is seeking friendly Customer Service Representatives (CSR's) to join our organization....
Retail Customer Service Associate
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
- Boston, MA (21 miles from Ashland, MA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Agent - Boston Logan International Airport (BOS)
- East Boston, MA (24 miles from Ashland, MA)
- 1 day ago
- East Boston, MA (24 miles from Ashland, MA)
- 1 day ago
Job Description Our Customer Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport....
Customer Relations Associate: Part-Time
- Berlin, MA (11 miles from Ashland, MA)
- 1 day ago
- Berlin, MA (11 miles from Ashland, MA)
- 1 day ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
- Dorchester, MA (19 miles from Ashland, MA)
- 1 day ago
- Dorchester, MA (19 miles from Ashland, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, Alternatives
- Boston, MA (21 miles from Ashland, MA)
- 2 days ago
- Boston, MA (21 miles from Ashland, MA)
- 2 days ago
At BBH, Partnership is more than a form of ownershipits our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients...
Retail Customer Service Associate Full Time
- Northborough, MA (9 miles from Ashland, MA)
- 2 days ago
- Northborough, MA (9 miles from Ashland, MA)
- 2 days ago
service to members....
Demographic Data for Ashland, MA
Moving to Ashland, MA? Find some basic demographic data about Ashland, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ashland, MA
Highest Education Level
Customer Services in Ashland, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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