Customer Service Jobs in Amesbury, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Newmarket, NH (14 miles from Amesbury, MA)
- 1 day ago
- Newmarket, NH (14 miles from Amesbury, MA)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative 12:30pm-9pm EST
- Salem, MA (23 miles from Amesbury, MA)
- 1 day ago
- Salem, MA (23 miles from Amesbury, MA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Salem, MA (23 miles from Amesbury, MA)
- 1 day ago
- Salem, MA (23 miles from Amesbury, MA)
- 1 day ago
Position Summary This position is for a Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
- Danvers, MA (19 miles from Amesbury, MA)
- 2 days ago
- Danvers, MA (19 miles from Amesbury, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wilmington, MA (22 miles from Amesbury, MA)
- 3 days ago
- Wilmington, MA (22 miles from Amesbury, MA)
- 3 days ago
Previous experience in Customer Service or Sales preferred Ability to work Monday through Friday along with some Saturdays High School Diploma or equivalent required Excellent interpersonal and communication...
Customer Service Representative
- Georgetown, MA (9 miles from Amesbury, MA)
- 4 days ago
- Georgetown, MA (9 miles from Amesbury, MA)
- 4 days ago
TYPICAL EDUCATIONAL AND RELEVANT EXPERIENCE: Associates Degree highly desirable or 2-3 years customer service experience in HVAC or Technical industry....
Customer Service Representative
- Atkinson, NH (10 miles from Amesbury, MA)
- 4 days ago
- Atkinson, NH (10 miles from Amesbury, MA)
- 4 days ago
Customer Service Representative SRS Distribution Inc....
- Atkinson, NH (10 miles from Amesbury, MA)
- 4 days ago
- Atkinson, NH (10 miles from Amesbury, MA)
- 4 days ago
Customer Service Associate SRS Distribution Inc....
Customer Service Representative
- Ipswich, MA (12 miles from Amesbury, MA)
- 4 days ago
- Ipswich, MA (12 miles from Amesbury, MA)
- 4 days ago
A Day in the Life: We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and...
Insurance Customer Service Representative
- Reading, MA (23 miles from Amesbury, MA)
- 5 days ago
- Reading, MA (23 miles from Amesbury, MA)
- 5 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Wilmington, MA (22 miles from Amesbury, MA)
- 6 days ago
- Wilmington, MA (22 miles from Amesbury, MA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Methuen, MA (14 miles from Amesbury, MA)
- 6 days ago
- Methuen, MA (14 miles from Amesbury, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Danvers, MA (19 miles from Amesbury, MA)
- 6 days ago
- Danvers, MA (19 miles from Amesbury, MA)
- 6 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative I - EVENINGS
- Portsmouth, NH (16 miles from Amesbury, MA)
- 8 days ago
- Portsmouth, NH (16 miles from Amesbury, MA)
- 8 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Customer Service Representative I - FIRST or MID SHIFT
- Portsmouth, NH (16 miles from Amesbury, MA)
- 8 days ago
- Portsmouth, NH (16 miles from Amesbury, MA)
- 8 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Demographic Data for Amesbury, MA
Moving to Amesbury, MA? Find some basic demographic data about Amesbury, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Amesbury, MA
Highest Education Level
Customer Services in Amesbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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