Customer Service Jobs in Agawam, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed Senior Customer Service Representative - National Remote
- Hartford, CT (19 miles from Agawam, MA)
- moments ago
- Hartford, CT (19 miles from Agawam, MA)
- moments ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hartford, CT (19 miles from Agawam, MA)
- 15 hours ago
- Hartford, CT (19 miles from Agawam, MA)
- 15 hours ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Part Time Customer Service and Sales Associate
- Manchester, CT (21 miles from Agawam, MA)
- 16 hours ago
- Manchester, CT (21 miles from Agawam, MA)
- 16 hours ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
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Customer Service Representative
- Hartford, CT (19 miles from Agawam, MA)
- 1 day ago
- Hartford, CT (19 miles from Agawam, MA)
- 1 day ago
Our Customer Service Representative will work in a high-touch service environment to handle customer service for some of our top clients at Amex GBT....
Client Service Representative (Onsite)
- Springfield, MA (3 miles from Agawam, MA)
- 1 day ago
- Springfield, MA (3 miles from Agawam, MA)
- 1 day ago
Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...
Customer Service Representative
- South Windsor, CT (16 miles from Agawam, MA)
- 1 day ago
- South Windsor, CT (16 miles from Agawam, MA)
- 1 day ago
Service Center South Windsor JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Northampton, MA (18 miles from Agawam, MA)
- 1 day ago
- Northampton, MA (18 miles from Agawam, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bi-Lingual (Spanish/English) Customer Service Representative
- South Windsor, CT (16 miles from Agawam, MA)
- 1 day ago
- South Windsor, CT (16 miles from Agawam, MA)
- 1 day ago
Coburn Technologies is seeking a bi-lingual Spanish-speaking Customer Service Representative to join our team....
Customer Service Associate - Temporary
- Hartford, CT (19 miles from Agawam, MA)
- 2 days ago
- Hartford, CT (19 miles from Agawam, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, MA (3 miles from Agawam, MA)
- 3 days ago
- Springfield, MA (3 miles from Agawam, MA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Airport customer service Agent-BDL -UA
- Windsor Locks, CT (10 miles from Agawam, MA)
- 3 days ago
- Windsor Locks, CT (10 miles from Agawam, MA)
- 3 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- East Windsor, CT (11 miles from Agawam, MA)
- 5 days ago
- East Windsor, CT (11 miles from Agawam, MA)
- 5 days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Pharmacy Customer Service Representative - National Remote
- Hartford, CT (19 miles from Agawam, MA)
- 5 days ago
- Hartford, CT (19 miles from Agawam, MA)
- 5 days ago
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + Customer service experience in a call center environment + Required to submit...
Remote WorkCall Center Customer Service Representative - 2333592
- Windsor, CT (14 miles from Agawam, MA)
- 6 days ago
- Windsor, CT (14 miles from Agawam, MA)
- 6 days ago
Waste Management is looking for goal oriented, Customer Focused Inbound Service Representatives like you to provide world-class customer service to our customers....
Demographic Data for Agawam, MA
Moving to Agawam, MA? Find some basic demographic data about Agawam, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Agawam, MA
Highest Education Level
Customer Services in Agawam, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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