Customer Service Jobs in Manitoba

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Customer Experience Associate

  • Swan River, MB
  • 2 days ago
  • Swan River, MB
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Elm Creek, MB
  • 4 days ago
  • Elm Creek, MB
  • 4 days ago

Job Purpose and Impact The Customer Service Representative will support a moderate scale of customer service activities for our single-site team....

Customer Service Representative

  • Winnipeg, MB
  • 4 days ago
  • Winnipeg, MB
  • 4 days ago

Application Deadline: 06/22/2025 Address: 751 Sterling Lyon Parkway Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...

French Bilingual Benefits Customer Service Representative - remote

  • Winnipeg, MB
  • 6 days ago
  • Winnipeg, MB
  • 6 days ago

- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...

Remote Work

Client Service Representative

  • Winkler, MB
  • 6 days ago
  • Winkler, MB
  • 6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Dauphin, MB
  • 11 days ago
  • Dauphin, MB
  • 11 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Bilingual Customer Service Agent - Winnipeg onsite

  • Winnipeg, MB
  • 30+ days ago
  • Winnipeg, MB
  • 30+ days ago

service Perform data entry and update caller profiles with precision Address customer inquiries and concerns with patience and care Qualifications 2+ years of customer service experienceYou know how...

Full Time Customer Service Representative

  • Winnipeg, MB
  • 30+ days ago
  • Winnipeg, MB
  • 30+ days ago

Wage: $17.00 per hour Essential Requirements The Customer Service Sales Associate consults with customers on their Hertz rental....

Customer Service Representative

  • Winnipeg, MB
  • 60+ days ago
  • Winnipeg, MB
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Manitoba

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Manitoba offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Manitoba
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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