Customer Service Jobs in Sorrento, LA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Donaldsonville, LA (9 miles from Sorrento, LA)
- 18 hours ago
- Donaldsonville, LA (9 miles from Sorrento, LA)
- 18 hours ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Gonzales, LA (6 miles from Sorrento, LA)
- 1 day ago
- Gonzales, LA (6 miles from Sorrento, LA)
- 1 day ago
Job Function - Performs intermediate duties and support related to branch operational activities and financial services. Processes new account and maintenance transactions, assists customers in...
Logistics Customer Service Representative
- Saint Gabriel, LA (15 miles from Sorrento, LA)
- 1 day ago
- Saint Gabriel, LA (15 miles from Sorrento, LA)
- 1 day ago
Back up other Customer Service Reps., including Customer Service Supervisor and A/R as needed. Track order, perform necessary follow up and release order for shipment....
Customer Service Representative: Gonzales, LA
- Gonzales, LA (6 miles from Sorrento, LA)
- 12 days ago
- Gonzales, LA (6 miles from Sorrento, LA)
- 12 days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Gonzales, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Customer Service Representative (Loan Consultant I)
- Gonzales, LA (6 miles from Sorrento, LA)
- 16 days ago
- Gonzales, LA (6 miles from Sorrento, LA)
- 16 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Geismar, LA (9 miles from Sorrento, LA)
- 30+ days ago
- Geismar, LA (9 miles from Sorrento, LA)
- 30+ days ago
service queue Process winery direct orders Scan and index customer credit files into the imaging system Add partners, drop partners, self-incorporated accounts and inactive systems....
Customer Service Associate - Morning & Lunch Shift
- Prairieville, LA (10 miles from Sorrento, LA)
- 30+ days ago
- Prairieville, LA (10 miles from Sorrento, LA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning & Lunch Shift
- Prairieville, LA (10 miles from Sorrento, LA)
- 45+ days ago
- Prairieville, LA (10 miles from Sorrento, LA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - PRN/ Weekdays
- Prairieville, LA (10 miles from Sorrento, LA)
- 60+ days ago
- Prairieville, LA (10 miles from Sorrento, LA)
- 60+ days ago
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met, regardless...
Customer Service Representative
- Geismar, LA (9 miles from Sorrento, LA)
- 45+ days ago
- Geismar, LA (9 miles from Sorrento, LA)
- 45+ days ago
Prepares and submits reports to the Customer Service Manager as needed Cross-training on other accounts and be able to fill in for other Customer Service Representatives during vacations or sickness...
Customer Service Representative - Prairieville, LA
- Prairieville, LA (10 miles from Sorrento, LA)
- 60+ days ago
- Prairieville, LA (10 miles from Sorrento, LA)
- 60+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
Customer Service Representative
- Gonzales, LA (6 miles from Sorrento, LA)
- 60+ days ago
- Gonzales, LA (6 miles from Sorrento, LA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Sorrento, LA
Moving to Sorrento, LA? Find some basic demographic data about Sorrento, LA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sorrento, LA
Highest Education Level
Customer Services in Sorrento, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »