Customer Service Jobs in Monroe, LA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Service Representative

  • Choudrant, LA (21 miles from Monroe, LA)
  • 3 hours ago
  • Choudrant, LA (21 miles from Monroe, LA)
  • 3 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Monroe, LA
  • 3 days ago
  • Monroe, LA
  • 3 days ago

Store 2707777: 560 Lincoln Rd, Monroe, Louisiana 71203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Evenings

  • Rayville, LA (18 miles from Monroe, LA)
  • 3 days ago
  • Rayville, LA (18 miles from Monroe, LA)
  • 3 days ago

Store 2707782: 2204 Julia St, Rayville, Louisiana 71269 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate - Temporary

  • Bastrop, LA (24 miles from Monroe, LA)
  • 5 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • West Monroe, LA (5 miles from Monroe, LA)
  • 6 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 6 days ago

Customer Service Representative West Monroe, LA 71291 Posted: 06/04/2025 Job Category: Administrative Job Number: AB27160462 Job Description Sirius Staffing is currently hiring for a Customer Service...

Part-Time Ramp and Customer Service Agent

  • Monroe, LA
  • 10 days ago
  • Monroe, LA
  • 10 days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Customer Service Representative

  • Monroe, LA
  • 12 days ago
  • Monroe, LA
  • 12 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative, Full or Part Time

  • Monroe, LA
  • 17 days ago
  • Monroe, LA
  • 17 days ago

Store 2707760: 1600 Martin Luther King Blvd, Monroe, Louisiana 71202 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • West Monroe, LA (5 miles from Monroe, LA)
  • 23 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 23 days ago

Customer Service Representative West Monroe, LA Description CSR Hours: M-F 8AM-5PM Sat 8AM-1PM Pay: $12/Hour Fast paced, minimal training....

Retail Customer Service Associate

  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5400 I20 Frontage Rd, Monroe, LA...

OVERNIGHT Customer Service Representative

  • West Monroe, LA (5 miles from Monroe, LA)
  • 30+ days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 30+ days ago

Store 2707763: 170 Well Rd, West Monroe, Louisiana 71291 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Customer Service Representative

  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

Staffmark is hiring a Customer Service Representative for a trusted client in Monroe, LA....

Customer Care Representative

  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

Customer service experience is essential. Responsibilities: Maintaining positive relationships with our customers....

Retail Customer Service Cashier

  • Monroe, LA (6 miles from Monroe, LA)
  • 45+ days ago
  • Monroe, LA (6 miles from Monroe, LA)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Monroe, LA

Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.


Local
National
87,639
2,522
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Monroe, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monroe, LA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monroe, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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