Customer Service Jobs in Lafayette, LA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Service Representative

  • Lafayette, LA
  • 3 hours ago
  • Lafayette, LA
  • 3 hours ago

Customer Service Representative Lafayette, LA Description Westaff is hiring a Customer Service Representative for apany located in Lafayette, LA Pay: $18/hr Hours: Monday- Friday 8am- 5pm Job Responsibilities...

Customer Service Associate

  • Broussard, LA (8 miles from Lafayette, LA)
  • 1 day ago
  • Broussard, LA (8 miles from Lafayette, LA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Lafayette, LA
  • 4 days ago
  • Lafayette, LA
  • 4 days ago

PURPOSE OF THE JOB This position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention....

Lead Customer Service Representative, Full or Part Time

  • New Iberia, LA (24 miles from Lafayette, LA)
  • 7 days ago
  • New Iberia, LA (24 miles from Lafayette, LA)
  • 7 days ago

Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • New Iberia, LA (24 miles from Lafayette, LA)
  • 7 days ago
  • New Iberia, LA (24 miles from Lafayette, LA)
  • 7 days ago

/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Associate - Temporary

  • Lafayette, LA
  • 8 days ago
  • Lafayette, LA
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Spanish Speaking

  • Lafayette, LA
  • 9 days ago
  • Lafayette, LA
  • 9 days ago

Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative Nights and Weekend

  • Lafayette, LA (3 miles from Lafayette, LA)
  • 9 days ago
  • Lafayette, LA (3 miles from Lafayette, LA)
  • 9 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Cashier

  • New Iberia, LA (24 miles from Lafayette, LA)
  • 10 days ago
  • New Iberia, LA (24 miles from Lafayette, LA)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Supervisor

  • Lafayette, LA
  • 11 days ago
  • Lafayette, LA
  • 11 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Lafayette, LA
  • 15 days ago
  • Lafayette, LA
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Opelousas, LA (21 miles from Lafayette, LA)
  • 23 days ago
  • Opelousas, LA (21 miles from Lafayette, LA)
  • 23 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative

  • New Iberia, LA (24 miles from Lafayette, LA)
  • 25 days ago
  • New Iberia, LA (24 miles from Lafayette, LA)
  • 25 days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...

Customer Service Representative - New Iberia

  • New Iberia, LA (24 miles from Lafayette, LA)
  • 28 days ago
  • New Iberia, LA (24 miles from Lafayette, LA)
  • 28 days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Customer Accounts Advisor

  • Lafayette, LA
  • 29 days ago
  • Lafayette, LA
  • 29 days ago

service....

Demographic Data for Lafayette, LA

Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.


Local
National
154,153
6,530
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lafayette, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lafayette, LA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lafayette, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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