Customer Service Jobs in Lafayette, LA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 33 Jobs

Pharmacy Customer Service Associate

  • Breaux Bridge, LA (10 miles from Lafayette, LA)
  • 22 hours ago
  • Breaux Bridge, LA (10 miles from Lafayette, LA)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Opelousas, LA (21 miles from Lafayette, LA)
  • 1 day ago
  • Opelousas, LA (21 miles from Lafayette, LA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative: #238 Lafayette, LA

  • Lafayette, LA
  • 4 days ago
  • Lafayette, LA
  • 4 days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Lafayette, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Customer Service Representative, Full or Part Time

  • Lafayette, LA
  • 6 days ago
  • Lafayette, LA
  • 6 days ago

Store 2706835: 105 W Gloria Switch Rd, Lafayette, Louisiana 70507 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Broussard, LA (8 miles from Lafayette, LA)
  • 7 days ago
  • Broussard, LA (8 miles from Lafayette, LA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lafayette, LA
  • 8 days ago
  • Lafayette, LA
  • 8 days ago

Support Order Fulfillment: Monitor and manage pending orders to ensure they move smoothly through production and deliver on time....

Customer Service Representative

  • Opelousas, LA (21 miles from Lafayette, LA)
  • 9 days ago
  • Opelousas, LA (21 miles from Lafayette, LA)
  • 9 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Associate - Work From Home

  • Lafayette, LA
  • 9 days ago
  • Lafayette, LA
  • 9 days ago

FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...

Remote Work

Customer Service Associate - Dinner/Close Shift

  • Opelousas, LA (21 miles from Lafayette, LA)
  • 10 days ago
  • Opelousas, LA (21 miles from Lafayette, LA)
  • 10 days ago

As the name suggests, your main priority is to provide great customer service....

Medical Equipment Customer Service Representative

  • Broussard, LA (8 miles from Lafayette, LA)
  • 14 days ago
  • Broussard, LA (8 miles from Lafayette, LA)
  • 14 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative: Crowley, LA

  • Crowley, LA (24 miles from Lafayette, LA)
  • 14 days ago
  • Crowley, LA (24 miles from Lafayette, LA)
  • 14 days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Crowley, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Customer Service Associate - Morning & Lunch Shift

  • Broussard, LA (8 miles from Lafayette, LA)
  • 16 days ago
  • Broussard, LA (8 miles from Lafayette, LA)
  • 16 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (Multi Branch Support)

  • Broussard, LA (8 miles from Lafayette, LA)
  • 18 days ago
  • Broussard, LA (8 miles from Lafayette, LA)
  • 18 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative

  • Youngsville, LA (11 miles from Lafayette, LA)
  • 22 days ago
  • Youngsville, LA (11 miles from Lafayette, LA)
  • 22 days ago

Service Center Youngsville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative - E Prescribe - Sleep Therapy

  • Lafayette, LA
  • 23 days ago
  • Lafayette, LA
  • 23 days ago

Essential Duties and Responsibilities: Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. Consistently demonstrates courtesy to all clients...

Demographic Data for Lafayette, LA

Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.


Local
National
154,153
6,530
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lafayette, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lafayette, LA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lafayette, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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