Customer Service Jobs in Gretna, LA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Customer Service Representative, Full or Part Time

  • Kenner, LA (12 miles from Gretna, LA)
  • 3 hours ago
  • Kenner, LA (12 miles from Gretna, LA)
  • 3 hours ago

Store 2707665: 3001 Loyola Dr, Kenner, Louisiana 70065 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Officer

  • Harvey, LA (3 miles from Gretna, LA)
  • 7 hours ago
  • Harvey, LA (3 miles from Gretna, LA)
  • 7 hours ago

General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Harvey Post Office Ref # 12368172 Entity Australia Post Opening Date 17...

Customer Service Associate - Temporary

  • Jefferson, LA (6 miles from Gretna, LA)
  • 2 days ago
  • Jefferson, LA (6 miles from Gretna, LA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Gameday Customer Service Representative (part-time, seasonal)

  • Metairie, LA (8 miles from Gretna, LA)
  • 2 days ago
  • Metairie, LA (8 miles from Gretna, LA)
  • 2 days ago

Position Summary: The Gameday Customer Service Representative will provide elevated customer service to both New Orleans Saints and Pelicans season ticket holders and fans through a variety of gameday...

Customer Service Representative - PT

  • Kenner, LA (12 miles from Gretna, LA)
  • 4 days ago
  • Kenner, LA (12 miles from Gretna, LA)
  • 4 days ago

service....

Lead Customer Service Representative, Full or Part Time

  • Metairie, LA (8 miles from Gretna, LA)
  • 5 days ago
  • Metairie, LA (8 miles from Gretna, LA)
  • 5 days ago

Store 2707669: 3530 N Causeway Blvd, Metairie, Louisiana 70002 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • New Orleans, LA (3 miles from Gretna, LA)
  • 7 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Supervisor

  • New Orleans, LA (3 miles from Gretna, LA)
  • 11 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 11 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate - Morning & Lunch Shift

  • Harvey, LA (3 miles from Gretna, LA)
  • 14 days ago
  • Harvey, LA (3 miles from Gretna, LA)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning & Lunch Shift

  • New Orleans, LA (3 miles from Gretna, LA)
  • 14 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Patient Registration

  • Luling, LA (18 miles from Gretna, LA)
  • 14 days ago
  • Luling, LA (18 miles from Gretna, LA)
  • 14 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • New Orleans, LA (3 miles from Gretna, LA)
  • 15 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 15 days ago

The Customer Service Representative may perform other duties as assigned....

Customer Service Associate

  • Jefferson, LA (6 miles from Gretna, LA)
  • 22 days ago
  • Jefferson, LA (6 miles from Gretna, LA)
  • 22 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - FT

  • Kenner, LA (12 miles from Gretna, LA)
  • 26 days ago
  • Kenner, LA (12 miles from Gretna, LA)
  • 26 days ago

service....

LP Customer Service Associate II

  • New Orleans, LA (3 miles from Gretna, LA)
  • 29 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 29 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Gretna, LA

Moving to Gretna, LA? Find some basic demographic data about Gretna, LA below.


Local
National
58,007
1,153
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gretna, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gretna, LA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gretna, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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