Customer Service Jobs in Caldwell, ID
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 12 hours ago
- Boise, ID (22 miles from Caldwell, ID)
- 12 hours ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Bilingual (English/Spanish) Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
Minimum 2 years of experience in a contact center or fast-paced customer service role. Fluent in both English and Spanish. Excellent verbal and written communication skills....
Remote WorkSenior Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
**Position Summary** This position is for a **Senior Customer Service Representative** with American Health Holdings Medical Management Customer Service Department....
IMMEDIATE HIRE Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Customer Service Representative
- Homedale, ID (16 miles from Caldwell, ID)
- 2 days ago
- Homedale, ID (16 miles from Caldwell, ID)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative - Behavioral Health (Monday-Friday 11:45AM-8:15 PM EST)
- Boise, ID (22 miles from Caldwell, ID)
- 4 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 4 days ago
**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team....
Remote WorkCustomer Service Representative 2 - WEL
- Boise, ID (22 miles from Caldwell, ID)
- 5 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 5 days ago
The Department of Health and Welfare is hiring a Customer Service Representative 2 in Boise....
Customer Service Representative (Remote)
- Boise, ID (22 miles from Caldwell, ID)
- 5 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 5 days ago
at Concentrix in Boise, Idaho, United States Job Description Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from...
Remote WorkCustomer Service Associate - Work From Home
- Boise, ID (22 miles from Caldwell, ID)
- 5 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 5 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote Work**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Boise, ID (22 miles from Caldwell, ID)
- 6 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 6 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Meridian, ID (13 miles from Caldwell, ID)
- 6 days ago
- Meridian, ID (13 miles from Caldwell, ID)
- 6 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative - Manufacturing
- Boise, ID (22 miles from Caldwell, ID)
- 6 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 6 days ago
for promoting outstanding customer service daily....
Customer Care Representative (Automotive) 10am-6:30pm EST
- Boise, ID (22 miles from Caldwell, ID)
- 10 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 10 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Demographic Data for Caldwell, ID
Moving to Caldwell, ID? Find some basic demographic data about Caldwell, ID below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Caldwell, ID
Highest Education Level
Customer Services in Caldwell, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »