Customer Service Jobs in Boise, ID

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Customer Service Representative 2 Front Desk

  • Boise, ID
  • 21 hours ago
  • Boise, ID
  • 21 hours ago

The incumbents for these positions will be tasked with the responsibility of providing daily front-line customer service. Why IDFG?...

Customer Service Representative 2

  • Boise, ID
  • 21 hours ago
  • Boise, ID
  • 21 hours ago

The incumbents for these positions will be tasked with the responsibility of providing daily front-line customer service. Why IDFG?...

Customer Service Representative II

  • Caldwell, ID (22 miles from Boise, ID)
  • 21 hours ago
  • Caldwell, ID (22 miles from Boise, ID)
  • 21 hours ago

As part of a small, but mighty team, you will provide high quality, direct customer service for all SWDH customers. You will provide the first line of service for Clinic Services customers....

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Medical Store

  • Nampa, ID (20 miles from Boise, ID)
  • 1 day ago
  • Nampa, ID (20 miles from Boise, ID)
  • 1 day ago

The Customer Service Representative is responsible for serving walk-in customers and phone-in customers....

Customer Service Representative, Life Contact Center

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Meridian, ID (10 miles from Boise, ID)
  • 2 days ago
  • Meridian, ID (10 miles from Boise, ID)
  • 2 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative

  • Garden City, ID (3 miles from Boise, ID)
  • 2 days ago
  • Garden City, ID (3 miles from Boise, ID)
  • 2 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Representative

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

Senior Customer Service Representative - Corporate Filings

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

What Youll be Doing: As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Pharmacy Customer Service Associate

  • Nampa, ID (20 miles from Boise, ID)
  • 2 days ago
  • Nampa, ID (20 miles from Boise, ID)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Fluid Power

  • Boise, ID
  • 3 days ago
  • Boise, ID
  • 3 days ago

We are hiring a full-time creative, resourceful customer service representative (CSR) in Boise, ID. In this role, you will provide professional and timely support to our sales team and customers....

Customer Service Associate - Temporary

  • Meridian, ID (10 miles from Boise, ID)
  • 3 days ago
  • Meridian, ID (10 miles from Boise, ID)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Specialized Services Bagster

  • Boise, ID
  • 3 days ago
  • Boise, ID
  • 3 days ago

Customer Service Representative, Specialized Services Bagster at WM in Boise, Idaho, United States Job Description I....

Full-time Customer Service Agent $16.10 p/h to start!

  • Boise, ID
  • 4 days ago
  • Boise, ID
  • 4 days ago

service to the public by providing transit route, schedule, fare, and policy information Represents company to the public in a professional manner Documents customer comments, complaints, and suggestions...

Demographic Data for Boise, ID

Moving to Boise, ID? Find some basic demographic data about Boise, ID below.


Local
National
266,760
9,378
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Boise, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Boise, ID offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boise, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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