Customer Service Jobs in Thornton, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 116 Jobs

Customer Service Representative - Golden, CO

  • Golden, CO (14 miles from Thornton, CO)
  • 45+ days ago
  • Golden, CO (14 miles from Thornton, CO)
  • 45+ days ago

Optum CO is seeking a Customer Service Representative to join our team in Golden, CO. Optum is a clinician-led care organization that is changing the way clinicians work and live....

Retail Customer Service Associate

  • Lakewood, CO (14 miles from Thornton, CO)
  • moments ago
  • Lakewood, CO (14 miles from Thornton, CO)
  • moments ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • moments ago
  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • moments ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Denver, CO (12 miles from Thornton, CO)
  • 11 hours ago
  • Denver, CO (12 miles from Thornton, CO)
  • 11 hours ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Customer Care Representative

  • Denver, CO (12 miles from Thornton, CO)
  • 19 hours ago
  • Denver, CO (12 miles from Thornton, CO)
  • 19 hours ago

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end...

Pharmacy Customer Service Associate

  • Erie, CO (17 miles from Thornton, CO)
  • 22 hours ago
  • Erie, CO (17 miles from Thornton, CO)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Part Time)

  • Aurora, CO (9 miles from Thornton, CO)
  • 1 day ago
  • Aurora, CO (9 miles from Thornton, CO)
  • 1 day ago

Join us and grow your career with our retail team as a Customer Service Representative....

Loss Prevention Customer Service Associate II

  • Lone Tree, CO (21 miles from Thornton, CO)
  • 1 day ago
  • Lone Tree, CO (21 miles from Thornton, CO)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Lakewood, CO (14 miles from Thornton, CO)
  • 1 day ago
  • Lakewood, CO (14 miles from Thornton, CO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Aurora, CO (9 miles from Thornton, CO)
  • 2 days ago
  • Aurora, CO (9 miles from Thornton, CO)
  • 2 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Denver, CO (12 miles from Thornton, CO)
  • 2 days ago
  • Denver, CO (12 miles from Thornton, CO)
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Associate Customer Care Representative

  • Lone Tree, CO (21 miles from Thornton, CO)
  • 3 days ago
  • Lone Tree, CO (21 miles from Thornton, CO)
  • 3 days ago

service Collaborate with others in a team setting Salary and Work Schedule: A starting annual salary of $48,278 ($23.21/hr)....

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Denver, CO (12 miles from Thornton, CO)
  • 3 days ago
  • Denver, CO (12 miles from Thornton, CO)
  • 3 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Denver, CO (12 miles from Thornton, CO)
  • 3 days ago
  • Denver, CO (12 miles from Thornton, CO)
  • 3 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Denver, CO (12 miles from Thornton, CO)
  • 3 days ago
  • Denver, CO (12 miles from Thornton, CO)
  • 3 days ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Demographic Data for Thornton, CO

Moving to Thornton, CO? Find some basic demographic data about Thornton, CO below.


Local
National
5,773,997
178,799

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Thornton, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Thornton, CO offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Thornton, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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