Customer Service Jobs in Monument, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PM
- Castle Rock, CO (14 miles from Monument, CO)
- 14 hours ago
- Castle Rock, CO (14 miles from Monument, CO)
- 14 hours ago
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
- Castle Rock, CO (14 miles from Monument, CO)
- 1 day ago
- Castle Rock, CO (14 miles from Monument, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 3 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 3 days ago
We are looking for a Call Center Representative to support our customer service operations....
Customer Service Representative
- Castle Rock, CO (14 miles from Monument, CO)
- 4 days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (REMOTE)
- Colorado Springs, CO (17 miles from Monument, CO)
- 4 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 4 days ago
and integrity instituting a highly responsive and unsurpassed level of customer service....
Customer Service Representative, Full or Part Time
- Colorado Springs, CO (17 miles from Monument, CO)
- 5 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 5 days ago
Store 2740675: 2715 W Colorado Ave, Colorado Springs, Colorado 80904 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate - Temporary
- Colorado Springs, CO (17 miles from Monument, CO)
- 6 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Colorado Springs, CO (17 miles from Monument, CO)
- 8 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative (Lead Receptionist)
- Castle Rock, CO (14 miles from Monument, CO)
- 8 days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 8 days ago
Prior experience in customer service/reception in veterinary field required. Demonstrated commitment to MVP core values....
- Castle Rock, CO (14 miles from Monument, CO)
- 13 days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 13 days ago
Customer Service Associate SRS Distribution Inc....
- Colorado Springs, CO (17 miles from Monument, CO)
- 14 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 14 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Castle Rock, CO (14 miles from Monument, CO)
- 20 days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 20 days ago
The Outlets at Castle Rock is currently hiring a Customer Service Representative to join our team....
Loss Prevention Customer Service Associate
- Castle Rock, CO (14 miles from Monument, CO)
- 21 days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Nights/Weekends
- Castle Rock, CO (14 miles from Monument, CO)
- 25 days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 25 days ago
As the name suggests, your main priority is to provide great customer service....
- Colorado Springs, CO (17 miles from Monument, CO)
- 27 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 27 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Monument, CO
Moving to Monument, CO? Find some basic demographic data about Monument, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monument, CO
Highest Education Level
Customer Services in Monument, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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