Customer Service Jobs in Frederick, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs

Retail Customer Service Cashier

  • Hudson, CO (23 miles from Frederick, CO)
  • 14 days ago
  • Hudson, CO (23 miles from Frederick, CO)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Veterans Preferred - Customer Service Representative

  • Henderson, CO (20 miles from Frederick, CO)
  • 1 day ago
  • Henderson, CO (20 miles from Frederick, CO)
  • 1 day ago

Customer Service / Management of Key Accounts Henderson, CO Monday through Friday 8:00am-4:30pm In office full time at Henderson location As a Customer Service Associate, you will take inbound calls...

Construction Customer Care Representative

  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago
  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience The salary...

Customer Service Representative

  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago
  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Emergency Customer Service Representative

  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago
  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate

  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago
  • Westminster, CO (23 miles from Frederick, CO)
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate

  • Superior, CO (16 miles from Frederick, CO)
  • 1 day ago
  • Superior, CO (16 miles from Frederick, CO)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Pharmacy Customer Service Associate

  • Longmont, CO (4 miles from Frederick, CO)
  • 2 days ago
  • Longmont, CO (4 miles from Frederick, CO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Westminster, CO (23 miles from Frederick, CO)
  • 3 days ago
  • Westminster, CO (23 miles from Frederick, CO)
  • 3 days ago

We are seeking a friendly, organized, and dependable Customer Service Representative (CSR) to serve as the first point of contact for our clients....

Customer Care Representative - Riverdale Animal Shelter

  • Brighton, CO (19 miles from Frederick, CO)
  • 4 days ago
  • Brighton, CO (19 miles from Frederick, CO)
  • 4 days ago

Provide exceptional customer service while assisting the public with animal welfare related needs and services....

Bilingual Customer Accounts Advisor

  • Evans, CO (21 miles from Frederick, CO)
  • 4 days ago
  • Evans, CO (21 miles from Frederick, CO)
  • 4 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Associate

  • Superior, CO (16 miles from Frederick, CO)
  • 4 days ago
  • Superior, CO (16 miles from Frederick, CO)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate

  • Broomfield, CO (17 miles from Frederick, CO)
  • 5 days ago
  • Broomfield, CO (17 miles from Frederick, CO)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Inside Sales - Customer Service Representative

  • Boulder, CO (12 miles from Frederick, CO)
  • 8 days ago
  • Boulder, CO (12 miles from Frederick, CO)
  • 8 days ago

We expect our Customer Service Representatives to possess: 2+ years of experience in a fast-paced business environment focused on customer service....

Distribution Customer Service Representative

  • Commerce City, CO (23 miles from Frederick, CO)
  • 8 days ago
  • Commerce City, CO (23 miles from Frederick, CO)
  • 8 days ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....

Demographic Data for Frederick, CO

Moving to Frederick, CO? Find some basic demographic data about Frederick, CO below.


Local
National
5,773,997
178,799

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Frederick, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Frederick, CO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Frederick, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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