Customer Service Jobs in Colorado Springs, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Customer Service Representative Human Services (Part-Time)

  • Colorado Springs, CO
  • 15 hours ago
  • Colorado Springs, CO
  • 15 hours ago

Ability to learn and proficiently use multiple computer programs to provide accurate customer service....

Customer Service Associate

  • Colorado Springs, CO
  • 22 hours ago
  • Colorado Springs, CO
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service

  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Carson Main Store - Customer Experience Associate-Stationary

  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 2 days ago
  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 2 days ago

H-... Carson Main Store - Customer Experience Associate-Stationary United States - Colorado - Fort Carson Regular Part Time Job Description As a Customer Experience Associate at the Exchange, you...

Bilingual Customer Service representative

  • Colorado Springs, CO
  • 2 days ago
  • Colorado Springs, CO
  • 2 days ago

Previous customer service experience preferred. Excellent communication and problem-solving skills. Must have a valid Driver License Comfortable using computers and customer service software....

Commercial Lines Customer Service Representative

  • Colorado Springs, CO
  • 2 days ago
  • Colorado Springs, CO
  • 2 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Remote Work

Carson Wilderness Express-Customer Experience Associate - 21 yrs old

  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 3 days ago
  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 3 days ago

H-... Carson Wilderness Express-Customer Experience Associate - 21 yrs old United States - Colorado - Fort Carson Regular Part Time 5100PB1-03 Customer Experience Associate Job Description ****21...

Carson Class Six - Customer Experience Associate - 21 Years old

  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 3 days ago
  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 3 days ago

H-... Carson Class Six - Customer Experience Associate - 21 Years old United States - Colorado - Fort Carson Regular Part Time Job Description ****Must be 21 years old**** As a Customer Experience...

Amazon Locker+ Customer Service Associate

  • Colorado Springs, CO
  • 4 days ago
  • Colorado Springs, CO
  • 4 days ago

Amazon Locker+ Customer Service Associate (part of Amazon.com) 3.4 3.4 out of 5 stars Colorado Springs, CO 80920 Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining...

Customer Service Representative Human Services

  • Colorado Springs, CO
  • 5 days ago
  • Colorado Springs, CO
  • 5 days ago

We are seeking a dynamic individual for our Customer Service Line! As an agent on this team, you will be dedicated to delivering exceptional customer service through our main console phone line....

Call Center Customer Service Representative

  • Colorado Springs, CO
  • 7 days ago
  • Colorado Springs, CO
  • 7 days ago

Are you ready for an exciting career in customer service where you can make a real difference every day?...

Overnight Veterinary Client Service Representative, SRAES

  • Colorado Springs, CO
  • 7 days ago
  • Colorado Springs, CO
  • 7 days ago

Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....

Customer Service Representative - FT, Cos

  • Colorado Springs, CO
  • 8 days ago
  • Colorado Springs, CO
  • 8 days ago

The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service....

Part Time Customer Service Representative

  • Colorado Springs, CO
  • 8 days ago
  • Colorado Springs, CO
  • 8 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Pharmacy Customer Service Associate

  • Colorado Springs, CO
  • 9 days ago
  • Colorado Springs, CO
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Colorado Springs, CO

Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.


Local
National
609,563
16,366
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Colorado Springs, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Colorado Springs, CO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado Springs, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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