Customer Service Jobs in Colorado Springs, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Retail Customer Service Supervisor

  • Colorado Springs, CO
  • 11 hours ago
  • Colorado Springs, CO
  • 11 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Colorado Springs, CO
  • 20 hours ago
  • Colorado Springs, CO
  • 20 hours ago

Skills/Experience: Primary Responsibilities Medical support assistants handle: Customer service, appointment scheduling, and records management Answer phones, greet Veteran patients, schedule appointments...

Customer Service Associate

  • Woodland Park, CO (17 miles from Colorado Springs, CO)
  • 2 days ago
  • Woodland Park, CO (17 miles from Colorado Springs, CO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent - Colorado Springs

  • Colorado Springs, CO
  • 2 days ago
  • Colorado Springs, CO
  • 2 days ago

This position requires excellent diction, grammar, voice quality, articulation, proficiency with computers and customer service skills....

Customer Service Associate - Temporary

  • Colorado Springs, CO
  • 4 days ago
  • Colorado Springs, CO
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Colorado Springs, CO
  • 5 days ago
  • Colorado Springs, CO
  • 5 days ago

Provides customer service in the Office of the Sheriff to include providing assistance/direction to the public in person and over the phone as well as receiving and recording phone messages for Office...

Customer Service Representative

  • Colorado Springs, CO
  • 6 days ago
  • Colorado Springs, CO
  • 6 days ago

We are seeking a skilled and dedicated Customer Service Representative to ensure excellent customer service through efficient order processing, effective communication, and proactive issue resolution...

Customer Service Representative, Full or Part Time

  • Colorado Springs, CO
  • 7 days ago
  • Colorado Springs, CO
  • 7 days ago

Store 2740675: 2715 W Colorado Ave, Colorado Springs, Colorado 80904 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service

  • Colorado Springs, CO
  • 8 days ago
  • Colorado Springs, CO
  • 8 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Associate - Morning Shift

  • Colorado Springs, CO
  • 8 days ago
  • Colorado Springs, CO
  • 8 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Sales Associate

  • Colorado Springs, CO
  • 12 days ago
  • Colorado Springs, CO
  • 12 days ago

The Customer Service and Sales Associate consults with customers on their Hertz rental....

Pharmacy Customer Service Associate

  • Fountain, CO (14 miles from Colorado Springs, CO)
  • 15 days ago
  • Fountain, CO (14 miles from Colorado Springs, CO)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Medical Equipment Customer Service Representative

  • Colorado Springs, CO
  • 15 days ago
  • Colorado Springs, CO
  • 15 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Colorado Springs, CO
  • 16 days ago
  • Colorado Springs, CO
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Colorado Springs, CO
  • 22 days ago
  • Colorado Springs, CO
  • 22 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4385 Venetucci Boulevard, Colorado...

Demographic Data for Colorado Springs, CO

Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.


Local
National
609,563
16,366
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Colorado Springs, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Colorado Springs, CO offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado Springs, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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