Customer Service Jobs in Colorado Springs, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Colorado Springs, CO
- 11 hours ago
- Colorado Springs, CO
- 11 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Skills/Experience: Primary Responsibilities Medical support assistants handle: Customer service, appointment scheduling, and records management Answer phones, greet Veteran patients, schedule appointments...
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 2 days ago
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - Colorado Springs
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
This position requires excellent diction, grammar, voice quality, articulation, proficiency with computers and customer service skills....
Customer Service Associate - Temporary
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the Office of the Sheriff to include providing assistance/direction to the public in person and over the phone as well as receiving and recording phone messages for Office...
We are seeking a skilled and dedicated Customer Service Representative to ensure excellent customer service through efficient order processing, effective communication, and proactive issue resolution...
Customer Service Representative, Full or Part Time
- Colorado Springs, CO
- 7 days ago
- Colorado Springs, CO
- 7 days ago
Store 2740675: 2715 W Colorado Ave, Colorado Springs, Colorado 80904 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Associate - Morning Shift
- Colorado Springs, CO
- 8 days ago
- Colorado Springs, CO
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
The Customer Service and Sales Associate consults with customers on their Hertz rental....
Pharmacy Customer Service Associate
- Fountain, CO (14 miles from Colorado Springs, CO)
- 15 days ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Medical Equipment Customer Service Representative
- Colorado Springs, CO
- 15 days ago
- Colorado Springs, CO
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4385 Venetucci Boulevard, Colorado...
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Colorado Springs, CO
Highest Education Level
Customer Services in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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