Customer Service Jobs in Castle Rock, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Retail Customer Service Associate
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 7 hours ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 7 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
by providing a superior level of customer service to members, prospective members, and guests....
Pharmacy Customer Service Associate
- Centennial, CO (21 miles from Castle Rock, CO)
- 1 day ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II - Full Time
- Littleton, CO (22 miles from Castle Rock, CO)
- 5 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Park Meadows
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 8 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 8 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 8 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 8 days ago
Compensation Details: $21-$25 Job Description: POSITION SUMMARY : The Customer Service Representative (CSR) is the primary person who answers the phone to discuss our services, prices and availability...
Contract Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 12 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 12 days ago
Contract Customer Service RepresentativeBenefits: Direct deposit, pay card program, healthcare option(medical, dental, vision, life and disability), nationaldiscounts, referral bonus and raffle opportunities...
- Littleton, CO (22 miles from Castle Rock, CO)
- 15 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 15 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Liaison between client and medical team Scheduling...
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 15 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 15 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Liaison between client and medical team Scheduling...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Littleton, CO (22 miles from Castle Rock, CO)
- 18 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 18 days ago
We want you to join our team as a Customer Service Representative....
Customer Service Representative / Sales Consultant
- Lakewood, CO (24 miles from Castle Rock, CO)
- 27 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 27 days ago
Benefits: 401(k) Bonus based on performance Paid time off Training & development As a FASTSIGNS Sales Consultant, you will be in contact with current customers as well as prospective customers in...
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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