Customer Service Jobs in Castle Rock, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lakewood, CO (24 miles from Castle Rock, CO)
- 24 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 24 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Service Specialist
- Lakewood, CO (24 miles from Castle Rock, CO)
- moments ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- moments ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - Metro Rover
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 hours ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 hours ago
BASIC QUALIFICATIONS: 6 months of customer service experience Clean Background Some travel may be required....
Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 17 hours ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 17 hours ago
We will be reviewing applications on a rolling basis. $15.70 - $20.20 per hour Were searching for a polite and professional Customer Service Representative to provide superior customer service....
Retail Customer Service Associate
- Littleton, CO (22 miles from Castle Rock, CO)
- 1 day ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Credit Card Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
A Brief Overview The Credit Card Customer Service Representative is responsible for supporting consumer and commercial credit card customers over the phone....
Remote Work- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Early Morning Customer Service Representative
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 2 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 2 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Temporary
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 4 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5940 Promenade Parkway, Castle Rock...
Insurance Sales and Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 7 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 7 days ago
We are seeking a motivated and driven Insurance Sales and Customer Service Representative to join our top-performing agency....
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Customer Service Associate - Temporary
- Centennial, CO (21 miles from Castle Rock, CO)
- 15 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full or Part Time
- Lakewood, CO (24 miles from Castle Rock, CO)
- 15 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 15 days ago
Store 2741118: 1890 Wadsworth Blvd, Lakewood, Colorado 80214 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Centennial, CO (21 miles from Castle Rock, CO)
- 16 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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